Proposal Content Manager in Northampton

We are seeking a highly organized and innovative Proposal Content Manager to join our Bid Management team. This role is responsible for creating and maintaining a proposal-focused content library that improves proposal quality and drives productivity within the sales and bid team. You will define and optimise the structure, accessibility, and governance of our proposal content library, utilising digital tools where relevant to streamline the process.

This is a brand-new, high-impact role at the heart of our business - perfect for someone who thrives on creating clarity, driving consistency, and enabling success across strategic bids and customer-facing proposals. If you’re passionate about turning information into influence, we want to hear from you!

Pay, benefits and more:

We’re looking to offer a salary of up to £75,000, and 25 days annual leave (plus bank holidays). Your benefits package includes a company car or car allowance, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Create and maintain a proposal-focused knowledge base to improve bid quality and efficiency.
• Produce engaging content that describes GXO’s organisation, services, and capabilities across multiple functions for tender responses.
• Create compelling case studies showcasing sector expertise and operational capability.
• Define and optimise the content library structure, ensuring accessibility, integrity, and governance.
• Maintain and update all content to ensure relevance and accuracy.
• Develop strong processes and digital tools for seamless management and maintenance of the knowledge library.
• Collaborate with subject matter experts to capture and refresh technical, operational, and commercial information.
• Ability to dissect RFP responses to ensure content is transferred into the proposal content library.
• Drive continuous improvement by analysing bid feedback and updating content accordingly.

What you need to succeed at GXO:

• Exceptional writing and editing skills, especially PowerPoint.
• Skilled in SharePoint and other knowledge management platforms, including site creation, structure, permissions, and document control.
• Strong understanding of content governance and digital knowledge systems.
• Effective collaborator and communicator, with proven stakeholder engagement across functions.
• Detail-oriented and organised, committed to delivering high-quality, consistent information.
• Strategic and curious thinker, comfortable working independently and driving innovation through AI, automation, and continuous improvement.
• Broad market knowledge of proposal automation, AI tools, and content management solutions.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.