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- Tasks: Join a dynamic team delivering B&Q products and ensuring customer satisfaction.
- Company: GXO, a leading provider of innovative supply chain solutions.
- Benefits: Competitive pay, discounts, online GP service, and ongoing training opportunities.
- Why this job: Be part of a fun team and make customers happy every day!
- Qualifications: Customer service skills and a positive attitude are key.
- Other info: Inclusive workplace with great career growth and diverse team.
The predicted salary is between 26166 - 26166 £ per year.
Are you the perfect co-pilot for a journey of delivering happiness? Do you want to play a key part in delivering customer satisfaction one B&Q product at a time? If the answer is Yes, read on!
Here at GXO, we're working together with B&Q and are looking for a Drivers Mate to join our Store to Home team in Milton Keynes (MK13 8PU). You'll be working on a full-time, permanent basis, following a two-week rotating shift pattern: Week 1 - Monday to Friday / Week 2 - Sunday to Thursday, with a start time at 11:00. The role is contracted to 40 hours per week.
Pay, benefits and more:
- An hourly rate of £12.58, that is an annual salary of £26,166.40
- Overtime pay of £18.87 per hour (when applicable, paid over 40hrs)
- Holiday pay and Workplace pension
- B&Q store discount upon successful completion of probation period
- A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
- Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
- Access to GXO University - home to a wealth of online training courses, meaning your development never ends!
What you'll do on a typical day:
- Work as a part of two-person team delivering products to customer premises (room of choice) on multidrop basis - an average of 16 drops per day off peak and 24 drop per day in peak season
- Assist the delivery driver in parking and manoeuvring a company vehicle as well as loading and unloading of vehicles as and when required
- Provide effective customer service while ensuring goods are delivered in excellent condition
- Ensure that customers are kept informed of their estimated time of delivery and any issues are communicated in a polite and courteous manner
What you need to succeed at GXO:
- Experience of dealing with multi drop home delivery preferred but not essential
- Excellent customer service skills, both written and verbal
- Willingness to complete manual handling tasks such as pulling, lifting and pushing
- Can do attitude with a knack for problem solving
- Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check)
- Be prepared to commute to Milton Keynes (MK13 8PU) for the required shift pattern
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.
GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
Drivers Mate in Milton Keynes employer: GXO Logistics
Contact Detail:
GXO Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate in Milton Keynes
✨Tip Number 1
Get to know the company! Research GXO and B&Q, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a Drivers Mate, you'll be interacting with customers regularly. Role-play scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and might even lead to a referral, which can make all the difference in landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the GXO team. Don’t miss out!
We think you need these skills to ace Drivers Mate in Milton Keynes
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you can keep our customers happy while delivering their B&Q products!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences shine through without any fluff.
Tailor Your Application: Take a moment to tailor your application to the Drivers Mate role. Mention any relevant experience with multi-drop deliveries or teamwork that shows you're ready to be our perfect co-pilot!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get you on board for this exciting journey with GXO.
How to prepare for a job interview at GXO Logistics
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Drivers Mate involves. Familiarise yourself with the daily tasks, like assisting with deliveries and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this job is all about delivering happiness, be ready to discuss your customer service experience. Think of specific examples where you've gone above and beyond for a customer. This will demonstrate your ability to handle situations politely and effectively, which is key for this position.
✨Prepare for Practical Questions
Expect questions about manual handling and problem-solving. You might be asked how you'd handle a delivery issue or assist the driver in tricky situations. Brush up on your practical knowledge and think through scenarios you might face on the job.
✨Be Ready to Discuss Your Availability
Since the role involves a rotating shift pattern, be clear about your availability. Make sure you can commit to the required hours and express your willingness to adapt to the schedule. This shows you're flexible and ready to jump in when needed!
