Transport Team Leader in Lark Hill

Are you a driven, people focused transport leader ready to champion colleague safety, inspire teams, and deliver outstanding results on a fast paced transport operation? Can you bring operational expertise, customer focus, and a passion for continuous improvement to lead our Shire Park transport colleagues to even greater success? If so, we have an opportunity for you! Join us as our Transport Team Leader, based in our Shire Park (Worcester WR4 9FA) depot for our customer Sainsburys. This is a full time, permanent position working 40 hours per week on a rotational shift pattern of any 5 days out of 7 (06:00 to 14:00, 14:00 to 22:00 and 07:00 to 15:00).

Pay, benefits and more: We are looking to offer a salary of up to £32,883.23 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts.

What you’ll do on a typical day:

• Lead, support, and develop the team by setting goals, planning workloads, delegating tasks, providing performance feedback, and assisting with hiring and training.
• Ensure smooth daily transport and yard operations by managing vehicle movements, maintaining accurate administration, and supporting the integrity of key TMS systems.
• Champion excellent customer service and communication, including liaising with agencies, keeping teams informed of updates, attending calls, and addressing customer queries.
• Drive compliance and safety standards by upholding GXO and customer-specific Health & Safety policies, assessing risks, supporting H&S investigations, and ensuring environmental responsibilities are met.
• Support continuous improvement and operational excellence by working to KPI expectations, identifying improvement opportunities, and contributing to productivity, accuracy, and performance targets.

What you need to succeed at GXO:

• Proven transport office experience with strong administration skills, high accuracy, and confidence using Microsoft Office (especially Excel).
• Able to perform under pressure, work to tight deadlines, and adapt working hours when needed, with a self-motivated and proactive approach.
• Strong communication and teamwork skills, with the ability to work independently and interact effectively at all levels.
• Willingness to travel to other GXO or customer sites for development or operational support, with a desire to progress within the department.
• Good understanding of transport compliance, including Drivers' Working Time Directive and EU Regulations, with desirable experience in management and TMS systems.

We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.