Supervisor, Customer Service Quality Assurance in Goole
Supervisor, Customer Service Quality Assurance

Supervisor, Customer Service Quality Assurance in Goole

Goole Temporary 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic warehouse team and ensure smooth operations during a pivotal site closure.
  • Company: Join GXO, a leading provider of innovative supply chain solutions.
  • Benefits: Earn up to £35,000, enjoy 25 days leave, and access flexible benefits.
  • Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
  • Qualifications: Previous management experience in a customer-focused setting is essential.
  • Other info: Be part of a diverse team committed to inclusion and career growth.

The predicted salary is between 28000 - 42000 £ per year.

Ready to take charge during a pivotal moment? We are looking for an experienced Warehouse Supervisor to help steer our team through a planned site closure. If you thrive in fast-paced environments and know how to keep operations smooth and organized, this short-term leadership opportunity could be a perfect fit!

We are currently recruiting for a Warehouse Supervisor to join our team at our AkzoNobel site in Goole. You will be responsible for the warehouse function, managing your team and ensuring that all warehouse tasks are completed in line with company policies and customer requirements.

This role is being offered on a temporary fixed-term contract ending 31st July 2026. Working Monday - Friday on a 2 weekly rotational shift pattern between the hours of 06:00 - 14:00 and 14:00 - 22:00, you will be ensuring the smooth running of the warehouse operation, providing ongoing support and development to keep in line with the agreed budget and service targets.

Pay, benefits and more:

We are looking to offer a salary of up to £35,000 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You will also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

Responsibilities:

  • Lead the team in a professional, open manner, displaying consistency, honesty & integrity at all times.
  • Deliver staff briefs, toolbox talks & training seminars effectively and positively.
  • Challenge processes, drive change and improvements whilst championing engagement across all levels of the business.
  • Create, develop and maintain a positive team culture, by actively encouraging involvement from all to improve employee engagement.
  • Work with appropriate parties to provide solutions to team issues taking account of the appropriate policies, company values and ethical practice, escalating any issues promptly to line management.

What you need to succeed at GXO:

  • Previous management experience, ideally from working in a similar fast-moving and customer-focused environment.
  • Proficiency in using warehouse management systems (WMS) and other relevant software.
  • An understanding of continuous improvement tools, health and safety, compliance, and employee relations.
  • Excellent team management skills, including professional reviews, RTW, appraisals and disciplinary.
  • Strong communication skills.

About GXO:

We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Supervisor, Customer Service Quality Assurance in Goole employer: GXO Logistics

GXO is an exceptional employer, offering a dynamic work environment at our Goole site where you can lead a dedicated team through a pivotal moment in our operations. With a strong focus on employee development, competitive benefits including flexible dental insurance and a comprehensive employee assistance programme, and a commitment to diversity and inclusion, GXO provides a supportive atmosphere that fosters growth and engagement for all employees.
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Contact Detail:

GXO Logistics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor, Customer Service Quality Assurance in Goole

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for those interviews! Research the company, understand their values, and think about how your experience aligns with their needs. Practising common interview questions can help you feel more confident when it’s your turn to shine.

✨Tip Number 3

Show off your skills! If you have relevant experience or certifications, make sure to highlight them during your conversations. Use specific examples to demonstrate how you've successfully managed teams or improved processes in the past.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.

We think you need these skills to ace Supervisor, Customer Service Quality Assurance in Goole

Team Management
Warehouse Management Systems (WMS)
Continuous Improvement Tools
Health and Safety Compliance
Employee Relations
Communication Skills
Change Management
Problem-Solving Skills
Training and Development
Engagement Strategies
Operational Efficiency
Budget Management
Fast-Paced Environment Adaptability
Integrity and Professionalism

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your previous management experience. We want to see how you've led teams in fast-paced environments and how you can bring that expertise to our warehouse operations.

Be Specific About Your Experience: Use concrete examples from your past roles to demonstrate your proficiency with warehouse management systems and continuous improvement tools. We love seeing candidates who can back up their claims with real-life scenarios!

Emphasise Team Culture: Talk about how you've created a positive team culture in your previous positions. We value engagement and collaboration, so share any initiatives you've led that improved employee morale or teamwork.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at GXO Logistics

✨Know Your Warehouse Management Systems

Make sure you brush up on your knowledge of warehouse management systems (WMS) before the interview. Be ready to discuss how you've used these systems in past roles and how they can improve efficiency in a fast-paced environment.

✨Showcase Your Leadership Skills

Prepare examples that highlight your previous management experience. Think about times when you led a team through challenges, delivered effective training, or improved team engagement. This will demonstrate your ability to lead in a professional and open manner.

✨Understand Continuous Improvement

Familiarise yourself with continuous improvement tools and methodologies. Be prepared to discuss how you've implemented changes in past roles and how you can drive improvements at GXO. This shows you're proactive and committed to enhancing operations.

✨Communicate Clearly and Confidently

Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. During the interview, ensure you listen actively and respond thoughtfully to questions, showcasing your ability to engage with all levels of the business.

Supervisor, Customer Service Quality Assurance in Goole
GXO Logistics
Location: Goole
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  • Supervisor, Customer Service Quality Assurance in Goole

    Goole
    Temporary
    28000 - 42000 £ / year (est.)
  • G

    GXO Logistics

    10000+
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