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- Tasks: Provide administrative support in logistics, handling customer queries and ensuring accurate record keeping.
- Company: Join GXO, a leading provider of innovative supply chain solutions with a fantastic culture.
- Benefits: Enjoy a competitive salary, 25 days annual leave, healthcare plans, and retail discounts.
- Why this job: Be part of a dynamic team where your initiative and attention to detail make a real impact.
- Qualifications: Previous admin experience in logistics and strong communication skills are preferred.
- Other info: Flexible shifts, extensive training opportunities, and a commitment to diversity and inclusion.
The predicted salary is between 25061 - 25061 £ per year.
Have you been involved in the administrative function within logistics and are looking to further your career? Are you a problem solver with great initiative? Do you pride yourself on your attention to detail? Do you want to work for a fantastic company with a great culture and strong values?
Here at GXO, we’re recruiting an Administrative Assistant to join our team in Branston, working in partnership with B&Q. You will be working on a full‑time, permanent basis, on an any 5 from 7’ pattern, on a rotating shift covering the hours of 08:00 to 16:00, 10:00 to 18:00 and 13:00 to 22:00. This role requires flexibility as you will be required to work across all three shifts.
Pay, benefits and more:
- An annual salary of £25,061.40
- An additional 20% for any hours worked after 20:00 as well as Saturdays and Sundays
- 25 days of annual leave plus Bank Holidays
- Workplace pension
- Healthcare and Dental cash plans
- Retail Discounts – supermarket, fashion, tech, days out, food and drink, home, cinema, travel, sports, music and games, books, health and beauty, leisure, Enterprise rentals
- Extensive training opportunities with funded accredited courses
What you’ll do on a typical day:
- Provide efficient administrative support for logistics operations, ensuring accurate record keeping and timely updates across systems
- Handle customer queries and calls promptly and professionally, using initiative to resolve issues effectively
- Support order shipping and delivery processes, including managing exceptions and urgent stock requirements
- Accurately process CRM tasks such as POD retrieval, call lists, and return investigations to ensure timely resolutions
What you need to succeed at GXO:
- Previous administrative experience in a logistics environment is beneficial
- Strong communication and customer service skills with a proactive, solution‑focused approach
- Advanced PC proficiency, including Microsoft Excel, Word, Access, and experience with SAP and MetaPack systems
- Ability to work independently, demonstrating initiative and accuracy in all tasks while maintaining a customer‑first mindset
We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting‑edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
Administrative Assistant in Burton upon Trent employer: GXO Logistics
Contact Detail:
GXO Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrative Assistant in Burton upon Trent
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics field and let them know you're on the hunt for an Administrative Assistant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research GXO and B&Q, and think about how your skills match their needs. Practise answering common interview questions, especially around problem-solving and customer service, so you can showcase your initiative and attention to detail.
✨Tip Number 3
Don’t forget to follow up! After an interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We make it super easy to submit your application directly, and it helps us keep track of all candidates. Plus, it shows you're serious about joining our fantastic team at GXO!
We think you need these skills to ace Administrative Assistant in Burton upon Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administrative Assistant role. Highlight your previous experience in logistics and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your problem-solving skills and attention to detail. Let us know why you're excited about working with GXO and how you align with our values.
Show Off Your Tech Skills: Since the role requires advanced PC proficiency, don’t forget to mention your experience with Microsoft Excel, Word, Access, and any other relevant systems like SAP and MetaPack. We love seeing candidates who are tech-savvy!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team at GXO!
How to prepare for a job interview at GXO Logistics
✨Know Your Stuff
Before the interview, make sure you brush up on your administrative skills, especially in logistics. Familiarise yourself with common software like Microsoft Excel and SAP, as well as the specific tasks mentioned in the job description. This will show that you're not just a good fit but also genuinely interested in the role.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to resolve customer queries or manage urgent stock requirements. Being able to articulate these experiences will demonstrate your proactive approach and initiative, which are key for this position.
✨Be Ready for Flexibility Questions
Since the role requires working across different shifts, be prepared to discuss your availability and flexibility. Highlight any past experiences where you successfully adapted to changing schedules or demands. This will reassure them that you can handle the dynamic nature of the job.
✨Emphasise Your Attention to Detail
Attention to detail is crucial for an Administrative Assistant. Bring up specific instances where your meticulousness made a difference, whether it was in record-keeping or processing tasks accurately. This will help convey that you take pride in your work and understand the importance of precision in logistics.
