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- Tasks: Join a team delivering happiness by assisting in product deliveries to customers' doorsteps.
- Company: GXO, partnering with B&Q, values teamwork and customer satisfaction.
- Benefits: Earn £14.45 per hour, enjoy discounts, and access online training for continuous growth.
- Why this job: Be part of a dynamic team making a real difference in customer experiences.
- Qualifications: Customer service skills and a positive attitude are key; experience is a bonus!
- Other info: Inclusive workplace with opportunities for everyone, including those with disabilities.
The predicted salary is between 30000 - 30000 £ per year.
Do you enjoy being part of a team that delivers happiness to customers' doorsteps? Are you ready to play a key role in delivering B&Q products with care and precision? If the answer is Yes, read on!
Here at GXO, we're working together with B&Q and are looking for Drivers Mate to join our Store to Home team in Cribbs Causeway, Bristol (BS10 7TX). You'll be working on a full-time, permanent basis, following a two-week rotating shift pattern: Week 1 - Monday to Friday / Week 2 - Sunday to Thursday, with a start time of 11:00. The role is contracted to 40 hours per week.
Pay, benefits and more
- An hourly rate of £14.45, that is an annual salary of £30,056.00
- Overtime pay of £21.68 per hour (when applicable, paid over 40hrs)
- Holiday pay and Workplace pension
- B&Q store discount upon successful completion of probation period
- A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
- Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
- Access to GXO University - home to a wealth of online training courses, meaning your development never ends!
What you'll do on a typical day
- Work as a part of two-person team delivering products to customer premises (room of choice) on multidrop basis - an average of 16 drops per day off peak and 24 drop per day in peak season
- Assist the delivery driver in parking and manoeuvring a company vehicle as well as loading and unloading of vehicles as and when required
- Provide effective customer service while ensuring goods are delivered in excellent condition
- Ensure that customers are kept informed of their estimated time of delivery and any issues are communicated in a polite and courteous manner
What you need to succeed at GXO
- Experience of dealing with multi drop home delivery preferred but not essential
- Excellent customer service skills, both written and verbal
- Willingness to complete manual handling tasks such as pulling, lifting, and pushing
- Can do attitude with a knack for problem solving
- Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check)
- Be prepared to commute to Cribbs Causeway, Bristol (BS10 7TX) for the required shift pattern
Equal opportunity and inclusion
GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
Drivers Mate in Bristol employer: GXO Logistics
Contact Detail:
GXO Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate in Bristol
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GXO and B&Q. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your customer service skills! Since this role is all about delivering happiness, be ready to share examples of how you've provided excellent service in the past. It’ll show that you’re the right fit for the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates.
We think you need these skills to ace Drivers Mate in Bristol
Some tips for your application 🫡
Show Your Team Spirit: When writing your application, let us know how much you enjoy being part of a team. Share any experiences where you've worked closely with others to deliver great results, especially in customer service roles.
Highlight Customer Service Skills: Make sure to emphasise your customer service skills in your application. We want to see examples of how you've effectively communicated with customers and resolved any issues they faced.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and understand, so make it simple for us to see why you're a great fit!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GXO Logistics
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Drivers Mate involves. Familiarise yourself with the responsibilities like assisting in deliveries and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this job is all about delivering happiness to customers, be ready to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to help someone, as this will demonstrate your commitment to providing great service.
✨Prepare for Practical Questions
Expect questions about handling multi-drop deliveries and manual tasks. Brush up on your problem-solving skills and think of scenarios where you had to adapt quickly. This will show that you have the right mindset for the challenges of the job.
✨Dress for Success
Even though the role is hands-on, it's important to make a good first impression. Dress smartly but comfortably for your interview. This shows that you take the opportunity seriously and are ready to represent the company well.
