Transport First Line Manager

Overview

Are you an experienced transport professional? Do you need a new challenge? Want to start 2026 off with a brand-new role? We’re looking for a proactive Transport First Line Manager to join in our Customer Fulfilment Centre for Waitrose in Greenford. Responsible and accountable for managing core and agency colleagues across the transport operation within a 24 hour a day, 7 days a week operation. Ensuring achievement of productivity and agreed key customer service levels within cost targets through a motivated team. This is a full time, permanent position and the hours are any 5 from 7 and various shifts between 04:00 and 23:00.

Benefits

Pay, benefits and more: We’re looking to offer a salary of up to £39,007 per annum, and 25 days annual leave (plus bank holidays). In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include online discount platform, onsite parking and much more.

What you’ll do on a typical day

• Lead and manage a transport operation, ensuring deliveries meet agreed service levels and customer satisfaction metrics
• Ensure compliance with all legal, health & safety standards, EU driving regulations, and operational procedures
• Drive performance and efficiency, managing resources to improve costs, achieve measurable targets, and support continuous improvement initiatives
• Develop and support your team, fostering a positive culture, coaching colleagues, and ensuring fair treatment in line with company values

What you need to succeed at GXO

• Strong transport knowledge, including EU regulations and health & safety compliance
• Proven experience in managing teams within transport or distribution environments
• Excellent leadership, communication, and organisational skills with a proactive, results-driven approach
• Confident in managing change, disciplinary processes, and using IT systems effectively

About GXO

We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO\’s candidate privacy statement here.