At a Glance
- Tasks: Solve technical challenges and provide 2nd-3rd line support in a dynamic environment.
- Company: Leading logistics provider in Milton Keynes with a focus on teamwork.
- Benefits: Salary up to £35,000, pension scheme, and generous annual leave.
- Why this job: Join a vibrant team and tackle exciting technical challenges every day.
- Qualifications: Knowledge of SQL, cloud technologies, and strong communication skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 28000 - 42000 £ per year.
A leading logistics provider in Milton Keynes is seeking a Technical Helpdesk Support professional to solve technical challenges in dynamic environments. This full-time role involves providing 2nd–3rd line support, investigating issues, and working collaboratively with teams to ensure efficient operations.
You will have knowledge of SQL and cloud technologies, along with strong communication skills. The position offers a salary up to £35,000, plus benefits including a pension scheme and annual leave.
Technical Helpdesk Engineer – 2nd/3rd Line Support in Milton Keynes employer: GXO Logistics, Inc
Contact Detail:
GXO Logistics, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Helpdesk Engineer – 2nd/3rd Line Support in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics and tech sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Helpdesk Engineer role.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your SQL and cloud tech knowledge. We want you to feel confident when discussing how you’d tackle real-world issues during the interview.
✨Tip Number 3
Show off your communication skills! Practice explaining complex technical concepts in simple terms. We need to demonstrate that you can collaborate effectively with teams and clients alike.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see how you can contribute to our dynamic environment!
We think you need these skills to ace Technical Helpdesk Engineer – 2nd/3rd Line Support in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 2nd and 3rd line support. We want to see how you've tackled technical challenges in the past, so don’t hold back on those examples!
Show Off Your Skills: Mention your knowledge of SQL and cloud technologies clearly in your application. We’re looking for candidates who can hit the ground running, so let us know how you’ve used these skills in real-world scenarios.
Be Clear and Concise: When writing your cover letter, keep it straightforward. We appreciate strong communication skills, so make sure your writing reflects that. Get to the point while still showing your enthusiasm for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at GXO Logistics, Inc
✨Know Your Tech Inside Out
Make sure you brush up on your SQL and cloud technologies before the interview. Be ready to discuss specific scenarios where you've used these skills to solve problems, as this will show your technical prowess and ability to handle 2nd and 3rd line support.
✨Showcase Your Problem-Solving Skills
Prepare a couple of examples where you've successfully investigated and resolved technical issues in a dynamic environment. This will demonstrate your analytical thinking and how you can contribute to efficient operations within the team.
✨Communicate Clearly and Confidently
Since strong communication skills are key for this role, practice explaining complex technical concepts in simple terms. This will help you connect with the interviewers and show that you can effectively collaborate with different teams.
✨Research the Company Culture
Take some time to understand the logistics provider's values and work culture. Being able to align your answers with their mission will not only impress them but also help you determine if it's the right fit for you.