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For Companies At a Glance
- Tasks: Assist customers, resolve issues, and manage profiles in a supportive team.
- Company: Join a leading logistics company with a focus on customer service.
- Benefits: Earn up to £25,416.49, plus pension scheme and employee support.
- Why this job: Make a difference in customer experiences while growing your skills.
- Qualifications: Excellent communication skills and a passion for helping others.
- Other info: Full-time, permanent role with a friendly team atmosphere.
The predicted salary is between 20400 - 28400 £ per year.
A leading logistics company is hiring a Customer Service Advisor in Maidstone. This full-time, permanent role requires excellent communication skills and a customer-focused approach. You will handle enquiries, resolve issues, and manage customer profiles while contributing to a supportive team environment.
A salary of up to £25,416.49 per annum is offered along with various benefits, including a pension scheme and employee assistance programs.
NHS Customer Service Advisor – Day Shift, Maidstone employer: GXO Logistics, Inc
Contact Detail:
GXO Logistics, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land NHS Customer Service Advisor – Day Shift, Maidstone
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common customer service scenarios. Think about how you would handle difficult customers or resolve issues, as these are likely to come up during your interview. We want you to shine!
✨Tip Number 3
Dress appropriately for the interview. A smart appearance can make a great first impression, so choose an outfit that reflects professionalism while still being comfortable.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it’s a great way to keep the conversation going.
We think you need these skills to ace NHS Customer Service Advisor – Day Shift, Maidstone
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about excellent communication, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service.
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your CV and cover letter to highlight your customer-focused approach and any specific skills that match the job description. It’ll make a world of difference!
Be Personable: Remember, we’re looking for someone who can handle enquiries and resolve issues with a friendly attitude. Let your personality shine through in your written application – it’s all about connecting with customers!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and can get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at GXO Logistics, Inc
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor. Familiarise yourself with common customer service scenarios and how to handle them. This will show that you're proactive and ready to tackle any challenges.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to connect with customers effectively.
✨Emphasise Teamwork
This position requires contributing to a supportive team environment, so be ready to discuss your experiences working in teams. Share specific instances where you collaborated with others to achieve a common goal, highlighting your team spirit.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
