Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a dynamic team delivering products to customers' homes, assisting drivers with loading and unloading.
- Company: Be part of a supportive company focused on your career development and growth.
- Benefits: Enjoy competitive pay, overtime opportunities, discounts, and access to online training courses.
- Why this job: Experience daily adventures while providing excellent customer service and solving problems on the go.
- Qualifications: Customer service skills are key; experience in multi-drop delivery is a plus but not required.
- Other info: Full-time role with flexible shifts, including weekends, based in Luton.
The predicted salary is between 25397 - 25397 £ per year.
-
Work as a part of a two-person team delivering products to customer premises (room of choice) on a multidrop basis – an average of 16 drops per day off-peak and 24 drops per day in peak season
-
Assist the delivery driver in parking and manoeuvring a company vehicle as well as loading and unloading of vehicles as and when required
-
Provide effective customer service while ensuring goods are delivered in excellent condition
-
Ensure that customers are kept informed of their estimated time of delivery and any issues are communicated in a polite and courteous manner
Are you looking for a dynamic job where every day is an adventure? Want to be a right-hand person to our drivers while helping customers? Do you want to join a company that can support your career development? If the answer is yes, read on!, * Experience of dealing with multi-drop home delivery preferred but not essential
-
Excellent customer service skills, both written and verbal
-
Willingness to complete manual handling tasks such as pulling, lifting, and pushing
-
Can do attitude with a knack for problem solving
-
Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check)
-
Be prepared to commute to Luton (LU1 1HJ) for the required shift pattern
You’ll be working on a full-time, permanent basis, on an ‘any 5 days out of 7’ shift pattern, contracted to 40hrs per week, starting at 11:00. This role will require flexibility as you will be working on a 4 week rota pattern (provided in advance) including weekends., * An hourly rate of £12.21 that is an annual salary of £25,396.80
-
A potential to earn an additional £100 every 6 months via the attendance bonus scheme (T&Cs apply)
-
Overtime pay of £18.32 per hour (when applicable, paid over 40hrs)
-
Holiday pay and Workplace pension
-
B&Q store discount upon successful completion of probation period
-
A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme
-
Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!
-
Access to GXO University – home to a wealth of online training courses, meaning your development never ends!
Drivers Mate employer: GXO Logistics, Inc.
Contact Detail:
GXO Logistics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate
✨Tip Number 1
Familiarize yourself with the area around Luton (LU1 1HJ) to ensure you can navigate efficiently during deliveries. Knowing the local streets and shortcuts can help you assist the driver better and improve delivery times.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Being polite and courteous is key, so consider role-playing scenarios where you might need to communicate delivery updates or handle customer inquiries.
✨Tip Number 3
Get comfortable with manual handling tasks. You might want to practice lifting and moving items safely to show that you're prepared for the physical demands of the job.
✨Tip Number 4
Be ready to demonstrate a 'can do' attitude during any interactions with us. Think of examples from your past experiences where you solved problems effectively, as this will showcase your suitability for the role.
We think you need these skills to ace Drivers Mate
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have with multi-drop home delivery or customer service. Even if it's not essential, showcasing your familiarity with these tasks can set you apart.
Showcase Customer Service Skills: Since excellent customer service is a key requirement, provide specific examples of how you've successfully communicated with customers in the past. Use clear and concise language to demonstrate your verbal and written skills.
Express Your Can-Do Attitude: In your application, convey your willingness to tackle manual handling tasks and problem-solving situations. Use phrases that reflect your positive attitude and readiness to take on challenges.
Mention Flexibility and Availability: Clearly state your availability for the required shift pattern and your willingness to work weekends. This shows that you are adaptable and ready to meet the demands of the role.
How to prepare for a job interview at GXO Logistics, Inc.
✨Show Your Customer Service Skills
Since excellent customer service is crucial for this role, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to communicate politely and effectively, especially when dealing with delivery issues.
✨Demonstrate Your Problem-Solving Ability
The job requires a 'can do' attitude and a knack for problem-solving. Think of specific situations where you faced challenges during deliveries or in customer service, and explain how you resolved them. This will show that you're proactive and resourceful.
✨Discuss Your Flexibility
This position involves a varied shift pattern, including weekends. Be ready to discuss your availability and willingness to adapt to different schedules. Emphasizing your flexibility will demonstrate that you're a reliable team player.
✨Prepare for Manual Handling Questions
Since the role includes manual handling tasks, be prepared to talk about your physical capabilities and any relevant experience. If you have prior experience with lifting and unloading goods, make sure to mention it to reassure the interviewer of your suitability for the role.
