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For Companies At a Glance
- Tasks: Join a dynamic team delivering products to customers' homes, assisting drivers with loading and unloading.
- Company: Be part of a supportive company focused on your career development and growth.
- Benefits: Enjoy competitive pay, overtime opportunities, discounts, and access to online training courses.
- Why this job: Experience daily adventures while providing excellent customer service and solving problems on the go.
- Qualifications: Customer service skills are key; experience in multi-drop delivery is a plus but not required.
- Other info: Full-time role with flexible shifts, including weekends, based in Luton.
The predicted salary is between 25397 - 25397 £ per year.
Our client is actively looking to recruit several Drivers mate/Warehouse Operative in the Luton area, we are looking for candidates who are motivated, driven and are willing to widen their skills and broaden their experiences to progress in their career. Job Role / Duties: Delivering products to customers homes Handballing heavy products Assisting in the loading of vehicles Checking that all collections& returns are made and are accurate. Completing necessary paperwork Ensuring customers are satisfied before leaving. Dealing with any issues customers may have. Communicating effectively within the workplace Adhering to all health and safety rules and regulations
Drivers Mate employer: Castle View Group Careers
Contact Detail:
Castle View Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate
✨Tip Number 1
Familiarize yourself with the area around Luton (LU1 1HJ) to ensure you can navigate efficiently during deliveries. Knowing the local streets and shortcuts can help you assist the driver better and improve delivery times.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Being polite and courteous is key, so consider role-playing scenarios where you might need to communicate delivery updates or handle customer inquiries.
✨Tip Number 3
Get comfortable with manual handling tasks. You might want to practice lifting and moving items safely to show that you're prepared for the physical demands of the job.
✨Tip Number 4
Be ready to demonstrate a 'can do' attitude during any interactions with us. Think of examples from your past experiences where you solved problems effectively, as this will showcase your suitability for the role.
We think you need these skills to ace Drivers Mate
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize any previous experience you have with multi-drop home delivery or customer service. Even if it's not essential, showcasing your familiarity with these tasks can set you apart.
Showcase Customer Service Skills: Since excellent customer service is a key requirement, provide specific examples of how you've successfully communicated with customers in the past. Use clear and concise language to demonstrate your verbal and written skills.
Express Your Can-Do Attitude: In your application, convey your willingness to tackle manual handling tasks and problem-solving situations. Use phrases that reflect your positive attitude and readiness to take on challenges.
Mention Flexibility and Availability: Clearly state your availability for the required shift pattern and your willingness to work weekends. This shows that you are adaptable and ready to meet the demands of the role.
How to prepare for a job interview at Castle View Group Careers
✨Show Your Customer Service Skills
Since excellent customer service is crucial for this role, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to communicate politely and effectively, especially when dealing with delivery issues.
✨Demonstrate Your Problem-Solving Ability
The job requires a 'can do' attitude and a knack for problem-solving. Think of specific situations where you faced challenges during deliveries or in customer service, and explain how you resolved them. This will show that you're proactive and resourceful.
✨Discuss Your Flexibility
This position involves a varied shift pattern, including weekends. Be ready to discuss your availability and willingness to adapt to different schedules. Emphasizing your flexibility will demonstrate that you're a reliable team player.
✨Prepare for Manual Handling Questions
Since the role includes manual handling tasks, be prepared to talk about your physical capabilities and any relevant experience. If you have prior experience with lifting and unloading goods, make sure to mention it to reassure the interviewer of your suitability for the role.
