Drivers Mate

Responsibilities

• Work as a part of two-person team delivering products to customer premises (room of choice) on multidrop basis – an average of 16 drops per day off peak and 24 drop per day in peak season

• Assist the delivery driver in parking and manoeuvring a company vehicle as well as loading and unloading of vehicles as and when required

• Provide effective customer service while ensuring goods are delivered in excellent condition

• Ensure that customers are kept informed of their estimated time of delivery and any issues are communicated in a polite and courteous manner
  Are you the perfect co-pilot for a journey of delivering happiness? Do you want to play a key part in delivering customer satisfaction one B&Q product at a time? If the answer is Yes, read on!, Experience of dealing with multi drop home delivery preferred but not essential

Qualifications

• Excellent customer service skills, both written and verbal

• Willingness to complete manual handling tasks such as pulling, lifting and pushing

• Can do attitude with a knack for problem solving

• Willingness to undertake pre-employment Disclosure and Barring Service (DBS Check)

Logistics & Schedule

• Be prepared to commute to Croydon (CR0 4YA) for the required shift pattern
  Here at GXO, we\’re working together with B&Q and are looking for a Drivers Mate to join our Store to Home team in Croydon (CR0 4YA)., GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO\’s candidate privacy statement here.
  You’ll be working on a full-time, permanent basis, following a two-week rotating shift pattern: Week 1 – Monday to Friday / Week 2 – Tuesday to Saturday, with a start time of 08:00. The role is contracted to 40 hours per week.

Compensation

• An hourly rate of £14.05, that is an annual salary of £29,224.00

• Overtime pay of £21.08 per hour (when applicable, paid over 40hrs)

• Holiday pay and Workplace pension

Benefits

• B&Q store discount upon successful completion of probation period

• A 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme

• Access to our MyBenefits platform offering a variety of high street discounts, cashback cards, a saving scheme and much more!

• Access to GXO University – home to a wealth of online training courses, meaning your development never ends!