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- Tasks: Join a dynamic team delivering products to customers with a focus on excellent service.
- Company: GXO Logistics, a diverse and inclusive employer committed to your growth.
- Benefits: Earn £12.21 per hour, enjoy discounts, and access online training.
- Other info: Flexible shifts and opportunities for career advancement await you!
- Why this job: Be part of a supportive team making a real difference in customer satisfaction.
- Qualifications: Customer service skills and a can-do attitude are key; experience is a plus.
The predicted salary is between 25396 - 25396 £ per year.
Join to apply for the Drivers Mate role at GXO Logistics, Inc. Colchester (CO3 8DW). This is a full-time, permanent position on a two-week rotating shift pattern: Week 1 – Monday to Friday; Week 2 – Sunday to Thursday, with a start time of 11:00 and a contracted 40 hours per week.
Work as part of the Store to Home team delivering products to customer premises. You’ll be on a two-person delivery team with responsibilities that support customer satisfaction and efficient deliveries.
Responsibilities- Work as part of a two-person team delivering products to customer premises on a multidrop basis — an average of 16 drops per day off peak and 24 drops per day in peak season.
- Assist the delivery driver in parking and manoeuvring a company vehicle, as well as loading and unloading of vehicles as required.
- Provide effective customer service while ensuring goods are delivered in excellent condition.
- Keep customers informed of estimated delivery times and communicate any issues in a polite and courteous manner.
- Experience of dealing with multi-drop home delivery is preferred but not essential.
- Excellent customer service skills, both written and verbal.
- Willingness to complete manual handling tasks such as pulling, lifting and pushing.
- Can-do attitude with a knack for problem solving.
- Willingness to undertake pre-employment DBS (Disclosure and Barring Service) check.
- Be prepared to commute to Colchester (CO3 8DW) for the required shift pattern.
Pay and benefits include: £12.21 hourly rate (approx. £25,396.80 annual salary), overtime pay of £18.32 per hour (paid after 40 hours), holiday pay, and a Workplace pension. Other benefits include a B&Q store discount after probation, 24/7 online GP service, life assurance, employee assistance programme, access to MyBenefits platform (discounts, cashback, saving schemes), and GXO University for online training.
GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme, and actively welcome applications from people with disabilities.
Drivers Mate employer: GXO Logistics, Inc
Contact Detail:
GXO Logistics, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drivers Mate
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GXO Logistics. Understanding their values and operations will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to the right people. Plus, we love seeing candidates who take that extra step to engage with us.
We think you need these skills to ace Drivers Mate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Drivers Mate role. We want to see how you can contribute to our Store to Home team, so don’t hold back on showcasing your customer service skills!
Show Off Your Can-Do Attitude: In your written application, let us know about times you've tackled challenges with a positive mindset. A can-do attitude is key for this role, so share examples that demonstrate your problem-solving abilities and willingness to get stuck in.
Keep It Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and keep your sentences short and to the point. We appreciate a well-structured application that’s easy to read, so make sure to proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company. Plus, we love seeing applications come through our official channels!
How to prepare for a job interview at GXO Logistics, Inc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Drivers Mate involves. Familiarise yourself with the responsibilities like multi-drop deliveries and customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role heavily relies on customer interaction, be prepared to discuss your previous experiences in customer service. Think of specific examples where you’ve gone above and beyond to ensure customer satisfaction. This will demonstrate your ability to handle the demands of the job.
✨Demonstrate Your Team Spirit
As you'll be working closely with a delivery driver, highlight your teamwork skills during the interview. Share examples of how you've successfully collaborated with others in past roles. This will reassure them that you can work well in a two-person team.
✨Prepare for Practical Questions
Expect some practical questions about handling deliveries, loading and unloading goods, or dealing with unexpected issues. Think through scenarios you might face on the job and how you would handle them. This will show that you have a proactive mindset and a can-do attitude.