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For Companies At a Glance
- Tasks: Provide top-notch service to NHS customers and resolve their enquiries.
- Company: Leading logistics company with a strong commitment to customer satisfaction.
- Benefits: Competitive salary, annual leave, and health insurance.
- Why this job: Join a supportive team and make a difference in customer service.
- Qualifications: Excellent communication skills and a proactive attitude.
- Other info: Permanent full-time role with a Monday to Friday schedule.
The predicted salary is between 20000 - 25000 £ per year.
A leading logistics company in Waingroves is seeking a dedicated Customer Service Advisor to join their team at Alfreton DC. The role involves providing the highest standard of service to NHS customers, handling enquiries, and resolving issues.
This permanent full-time position offers a salary of up to £25,416.49 annually, alongside various benefits including annual leave and health insurance.
Candidates should possess excellent communication skills and a proactive customer-focused mindset.
Customer Service Advisor – Helpdesk (Mon–Fri 9–5) employer: GXO Logistics, Inc
Contact Detail:
GXO Logistics, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – Helpdesk (Mon–Fri 9–5)
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and how they serve NHS customers will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky enquiries or resolve issues, as this will demonstrate your proactive mindset during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or how success is measured can show that you’re engaged and ready to contribute.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to showcase your skills and land that Customer Service Advisor position.
We think you need these skills to ace Customer Service Advisor – Helpdesk (Mon–Fri 9–5)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you can bring your proactive mindset to the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping NHS customers and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully resolved customer issues in the past. We’re looking for candidates who can think on their feet and provide top-notch service, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at GXO Logistics, Inc
✨Know the Company Inside Out
Before your interview, do some research on the logistics company and its values. Understanding their mission and how they serve NHS customers will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Service Advisor, communication is key. Prepare examples of how you've effectively handled customer enquiries or resolved issues in the past. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate a Proactive Mindset
Think of instances where you went above and beyond for a customer. Highlighting your proactive approach will resonate well with the interviewers, as they are looking for someone who can take initiative and provide top-notch service.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
