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- Tasks: Provide first line IT support and maintain hardware inventory.
- Company: Join GXO Logistics, a leading logistics company focused on innovation.
- Benefits: Enjoy a salary up to £28,000, flexible dental plans, and 20 days annual leave.
- Why this job: Be part of a dynamic team, solve tech issues, and make a real impact.
- Qualifications: Experience with IT systems, preferably in logistics; initiative and ownership are key.
- Other info: Night shifts offer unique challenges and opportunities for growth.
The predicted salary is between 16800 - 19600 £ per year.
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1st Line Support Technician (Nights), Northampton
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Client:
GXO Logistics, Inc.
Location:
Northampton, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
75b186aba36e
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Pay, benefits and more:
We’re looking to offer a salary of up to £28,000 per annum and 20 days annual leave (plus bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!
What you’ll do on a typical day:
- Responsible for the physical appearance and safety of the working environment
- First line support for IT hardware, software, network and operating system problems and WMS queries relative to all process areas
- Work with appropriate parties to provide solutions to team issues taking account of the appropriate policies and ethical practice
- Maintain the hardware inventory ensuring currency of information and complete data integrity
What you need to succeed at GXO:
- IT systems experience, ideally within a logistics/warehouse environment
- Ability to work individually showing initiative
- Takes ownership of processes and responsibility for own workload
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1st Line Support Technician (Nights) employer: GXO Logistics, Inc
Contact Detail:
GXO Logistics, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line Support Technician (Nights)
✨Tip Number 1
Familiarise yourself with common IT issues and solutions, especially those related to hardware and software in a logistics environment. This knowledge will help you demonstrate your problem-solving skills during the interview.
✨Tip Number 2
Showcase your ability to work independently by preparing examples of past experiences where you took initiative to resolve issues. This will highlight your ownership of processes, which is crucial for this role.
✨Tip Number 3
Research GXO Logistics and their operations to understand their specific IT needs. Tailoring your conversation to how you can meet these needs will make you stand out as a candidate.
✨Tip Number 4
Prepare questions about the team dynamics and support structure within the company. This shows your interest in collaboration and your commitment to contributing positively to the working environment.
We think you need these skills to ace 1st Line Support Technician (Nights)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a 1st Line Support Technician. Familiarise yourself with the specific IT systems and support processes mentioned in the job description.
Tailor Your CV: Highlight your relevant experience in IT support, especially within logistics or warehouse environments. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and ability to work independently. Mention any specific experiences where you've successfully resolved IT issues or improved processes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at GXO Logistics, Inc
✨Show Your IT Knowledge
Make sure to brush up on your IT systems knowledge, especially in relation to hardware, software, and network issues. Be prepared to discuss specific examples from your past experience where you successfully resolved technical problems.
✨Demonstrate Initiative
Since the role requires working individually and taking ownership of processes, be ready to share instances where you've shown initiative. Highlight situations where you identified a problem and took steps to resolve it without being prompted.
✨Understand the Logistics Environment
Familiarise yourself with the logistics and warehouse environment, as this is crucial for the role. Research GXO Logistics and be prepared to discuss how your skills can contribute to their operations.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company. Consider asking about team dynamics or how success is measured in the position.