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For Companies At a Glance
- Tasks: Compile transport data and support operational teams with key analysis.
- Company: Join GXO, a leader in innovative supply chain solutions.
- Benefits: Up to £27,500 salary, 25 days leave, flexible benefits, and learning opportunities.
- Why this job: Make an impact in a dynamic environment while enhancing your skills.
- Qualifications: Experience in transport or customer-facing roles; strong communication skills required.
- Other info: Inclusive workplace that values diversity and offers career growth.
The predicted salary is between 22000 - 33000 £ per year.
Overview
The role is being offered on a full-time, permanent basis and you will work on an \’any 5 from 7\’ shift pattern, predominantly Monday to Friday. The hours of work will be 07:00 – 16:00.
Responsibilities
- Assisting in the compilation of weekly transport data, reporting on the control and adherence for the live plan, planned vs actual times and allocation
- Responsible for creating a working link between the planning and operational teams, supporting with key data capture and analysis
- Act as a key point of contact for stores and the customer service delivery team, providing updates on delivery issues, while also handling driver phone queries and accurately logging all calls
- Support the transport operation in strict adherence to company process and current legislation in relation to Operator Licensing and Health & Safety requirements
- Support the planning operation ensuing the feedback is given in a timely manner to ensure the relevant changes or adaptations are made to meet customer requirements and service needs in line with budget
- Proven experience in transport or similar fast-paced environment, with a background in customer-facing roles and operational coordination
- Knowledgeable in transport systems and compliance, including tachograph regulations, working time directive, and familiarity with Microsoft Office; experience with TMS, Microlise, and Paragon is desirable
- Strong organisational and communication skills, with the ability to manage challenging conversations diplomatically and confidently over the phone
- Customer-focused and resilient, able to work under pressure while delivering excellent service and demonstrating strong numeracy and literacy
About GXO
We engineer faster, smarter, leaner supply chains.
GXO is currently seeking a talented and driven individual for the role of Transport Performance & Reporting Coordinator, to work at our busy Currys site in Newark. Here you will play a key role in managing and improving the flow of operational data and reporting systems.
GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.
GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO\’s candidate privacy statement here.
Benefits
Salary: up to £27,500 per annum. Benefits include 25 days annual leave (plus bank holidays), with the option to buy additional days. Flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Access to the MyBenefits platform offering discounts, cycle to work scheme, cashback cards, saving schemes, and more. GXO University provides opportunities to learn new skills and gain qualifications at a comfortable pace.
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Transport Performance & Reporting Coordinator employer: GXO Logistics, Inc.
Contact Detail:
GXO Logistics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Performance & Reporting Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work at GXO. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of transport systems and compliance. Be ready to discuss how your experience aligns with the responsibilities of the Transport Performance & Reporting Coordinator role.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed data or improved processes in previous roles. This will demonstrate your ability to handle the fast-paced environment at GXO.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the GXO team.
We think you need these skills to ace Transport Performance & Reporting Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Transport Performance & Reporting Coordinator role. Highlight your experience in transport data management and customer service, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention any relevant systems you’ve worked with, like TMS or Microlise, as we love seeing that experience.
Show Off Your Communication Skills: Since this role involves liaising with various teams and handling customer queries, make sure to showcase your strong communication skills in your application. We appreciate candidates who can manage challenging conversations with confidence and diplomacy!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at GXO Logistics, Inc.
✨Know Your Transport Stuff
Make sure you brush up on your knowledge of transport systems and compliance, especially tachograph regulations and the working time directive. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry's ins and outs.
✨Show Off Your Data Skills
Since the role involves compiling and reporting on transport data, be prepared to talk about your experience with data analysis. Bring examples of how you've used data to improve operations in previous roles, and if you have experience with TMS, Microlise, or Paragon, make sure to highlight that!
✨Communicate Like a Pro
Strong communication skills are key for this position, especially when handling driver queries and liaising with stores. Practice articulating your thoughts clearly and diplomatically, as you'll need to manage challenging conversations with ease. Consider role-playing with a friend to get comfortable.
✨Be Customer-Focused
GXO values customer service, so be ready to discuss how you've handled customer-facing roles in the past. Share specific examples of how you've gone above and beyond to meet customer needs, and demonstrate your resilience under pressure. This will show that you can maintain excellent service even in a fast-paced environment.
