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- Tasks: Lead the Master Data Management function to ensure trusted and secure data across core domains.
- Company: Join GXO, a diverse and inclusive leader in logistics and data management.
- Benefits: Competitive salary, career growth opportunities, and a commitment to diversity.
- Why this job: Shape enterprise data strategy and make a real impact on data governance.
- Qualifications: 7+ years in MDM or data governance with strong leadership skills.
- Other info: Be part of a dynamic team that values innovation and collaboration.
The predicted salary is between 100000 - 150000 £ per year.
The lead of Master Data Management is a senior leader accountable for building and operating an enterprise‑grade MDM function that delivers trusted, governed, and secure master and reference data across core domains (e.g., Customer, Supplier, Location, Asset). The role spans strategy, operating model, platform/product leadership, governance, and adoption, ensuring that golden records and metadata are produced, protected, and propagated. The VP establishes the MDM operating model (federated stewardship with central standards), drives DataOps practices for quality and reliability, and partners with Security, Privacy, and EA to embed secure SDLC and zero‑trust data access.
Key Responsibilities
- Strategy & Governance: Define the enterprise MDM strategy, capability roadmap, and investment case. Chair/lead the Data Governance Council (DGC) in partnership with the SVP; co‑lead the Architecture Review Board (ARB) for MDM standards and integration patterns. Establish domains, Critical Data Elements (CDEs), stewardship model, and decision rights; maintain glossary, policies, and quality thresholds.
- Operating Model & Delivery: Build and manage the MDM product/platform team (product, engineering, data quality, metadata/lineage). Implement DataOps for MDM (CI/CD, automated testing, observability, change control, incident/problem management). Deliver golden record services (match/merge/survivorship, hierarchy management) and reference data services. Define integration architecture and design and implement technical solutions accordingly.
- Quality, Metadata & Lineage: Define and enforce data quality rules; publish dashboards for completeness, validity, uniqueness, timeliness, and conformance. Mature metadata and end‑to‑end lineage (technical and business) to enable auditability, impact analysis, and AI readiness.
- Security, Privacy & Compliance: Implement least privilege and purpose‑based access, masking/tokenization where appropriate; complete DPIAs for MDM domains. Ensure quarterly access recertification, evidence of change/testing, and defensible audit trails. Align to GXO policies and industry frameworks.
- Stakeholder Management & Adoption: Partner with business VPs (Commercial, Operations, Procurement, Network/Asset Management) to appoint Domain Owners and Stewards. Drive adoption across top consuming platforms (ERP/WMS/TMS/CRM/data platforms), with measurable value delivery and change enablement. Communicate progress through executive‑ready KPIs, OKRs, and quarterly reviews.
- Financials & Vendor Management: Own MDM budget, staffing plan, and vendor/SI engagement; avoid lock‑in through open standards and portable models. Negotiate SLAs/OLAs; ensure cost transparency and unit economics for data products/services.
Experience and Qualifications Required:
- 7+ years leading enterprise MDM or closely related data governance/platform functions in global organizations.
- Proven track record establishing an MDM operating model (federated stewardship, RACI, governance bodies) and scaling to multiple domains.
- Demonstrated success delivering API‑first and event‑driven integrations of golden sources into complex application landscapes.
- Strong program leadership: portfolio planning, benefits realization, risk management, and executive communication.
- Deep knowledge of MDM capabilities: modeling, match/merge/survivorship, hierarchy & reference data management, quality management, metadata & lineage.
- Hands‑on familiarity with DataOps (CI/CD for data, automated data testing, observability), microservices, and event streaming patterns (e.g., CDC, pub/sub).
- Experience with enterprise data catalogs, lineage tooling, and at least one MDM platform (commercial or open‑source); emphasis on open standards and portability.
- Practical GDPR/DPDP/CCPA experience: DPIA, data minimization, purpose limitation, RoPA, subject rights processes.
- Bachelor's/Master's degree in computer science or data‑related subject.
- CDMP (DAMA), TOGAF or equivalent certifications are pluses.
- English command is mandatory.
GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We are an Armed Forces friendly organisation and Disability Confident Leader and actively welcome applications from people with disabilities.
Senior Director, Master Data Management in Northampton employer: GXO Logistics, Inc.
Contact Detail:
GXO Logistics, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Director, Master Data Management in Northampton
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Director role.
✨Tip Number 2
Prepare for those interviews by researching the company and its MDM practices. We want you to be able to discuss how your experience aligns with their needs, especially around governance and data quality. Show them you’re the perfect fit!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Senior Director position!
We think you need these skills to ace Senior Director, Master Data Management in Northampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in Master Data Management. We want to see how your skills align with the key responsibilities outlined in the job description.
Showcase Your Achievements: Don’t just list your past roles; share specific achievements that demonstrate your leadership in MDM. Use metrics where possible to show the impact of your work, as this will grab our attention!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your passion for data management shines through.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application is received promptly and allows us to process it efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at GXO Logistics, Inc.
✨Know Your MDM Inside Out
Make sure you have a solid grasp of Master Data Management principles and practices. Brush up on your knowledge of data governance, quality management, and the specific MDM capabilities mentioned in the job description. Being able to discuss these topics confidently will show that you're not just familiar with the role but are genuinely passionate about it.
✨Prepare for Strategic Discussions
Since this role involves defining enterprise MDM strategy and leading governance councils, be ready to discuss your previous experiences in these areas. Think of examples where you've successfully implemented strategies or led teams in similar contexts. This will demonstrate your leadership skills and strategic thinking.
✨Showcase Your Technical Know-How
Familiarise yourself with the technical aspects of the role, such as DataOps practices, API integrations, and metadata management. Be prepared to discuss any hands-on experience you have with MDM platforms or tools. This will help you stand out as a candidate who can bridge the gap between technical and managerial responsibilities.
✨Engage with Stakeholder Management Scenarios
Given the importance of stakeholder management in this position, think of scenarios where you've successfully collaborated with various departments or stakeholders. Prepare to share how you drove adoption and communicated progress effectively. This will highlight your ability to work cross-functionally and ensure alignment across the organisation.