Contract Manager

Overview

GXO is currently seeking a driven and talented individual for the role of Contract Manager to join our Nestle contract, based at our flagship site at East Midlands Gateway. In this role, you\\\’ll partner closely with key existing customers by developing and overseeing comprehensive account plans that ensure exceptional service and cost optimisation.

Responsibilities

• Be responsible for the overall operational and financial performance of the operation, leading from the front and getting under the skin of what keeps the site moving on a day-to-day basis
• Support the development of the growth strategy and evolution of the site, through ongoing continuous improvement and other strategic projects
• Play a key part in driving communication and engagement with colleagues and stakeholders at all levels, both onsite and throughout the wider GXO network, developing and maintaining strong customer relationships, ensuring the long-term success of the contract
• Develop your direct reports through leadership, objective setting, regular reviews and up-to-date PDRs to facilitate succession planning
• A proven track record effectively leading a large (250+ colleagues) fast-moving logistics operation, working with a high profile customer
• Strong experience of continuous improvement – you\\\’ll be the type that never wants to stand still and aims for excellence
• Fantastic leadership skills with a real focus on developing and engaging your people and driving succession from the bottom up
• Experience of building strong working relationships with both internal and external customers and colleagues, you\\\’ll be an effective influencer and communicator

About GXO and Diversity

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team — energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

Additional notes

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO\\\’s candidate privacy statement here.

Role details

This is a full-time, permanent role, working Monday to Friday 08:00 – 16:00. You will need to be flexible on occasion. The salary is up to £60,000 per annum, depending upon experience. Benefits include 33 days annual leave (including bank holidays) with the option to buy additional days, a company car or car allowance of £450 per calendar month, a company-sponsored pension scheme, private medical and dental insurance, a 24/7 online GP service, life assurance and an employee assistance programme. You will have access to our MyBenefits platform with discounts, a cycle-to-work scheme, cashback cards, a saving scheme and more. You will also have access to GXO University to learn new skills and gain qualifications at a pace that suits you. There is also a continued focus on internal promotions, with over 55% last year.