Community Care Worker - Bala Area

Overview

Gwynedd Council offers an attractive employment package. For more information please see the Information Pack. The Council operates internally through the medium of Welsh and offers all services bilingually. Applicants are required to meet the linguistic level noted as an essential skill in the Person Specification. Applicants are encouraged to submit job applications in Welsh or bilingually. Applications submitted in English only or Welsh only will be treated equally, but applicants should consider the linguistic requirements of the job.

For further information about this post please contact Rhian Jarvis by email: rhianelerijarvis@gwynedd.llyw.cymru. Application forms and further details are available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SHTel: 01286 679076 E-Mail: Swyddi@gwynedd.llyw.cymru. CLOSING DATE: 10:00 AM, 10/10/2025. The Council will request a Disclosure from the Disclosure and Barring Service for the successful candidate. If shortlisted for an interview you will be contacted by E-MAIL using the address provided on your application form. Please check your email regularly. Recruitment Pack Adults, Health and Well-being Department.pdf

LANGUAGE REQUIREMENTS

• Listening and Speaking – Intermediate Level: able to maintain fluent conversation on everyday subjects and discuss cases in the field of work. Able to follow a discussion in Clear Welsh on familiar matters relating to the post. Able to contribute and answer questions.
• Reading and Understanding – Intermediate Level: understand everyday correspondence on familiar issues at work; understand longer reports in Clear Welsh and identify main points. Support may be required with vocabulary.
• Writing – Intermediate Level: able to write letters for specific purposes, e-mails and short reports in Welsh and English using familiar vocabulary and phrases; these will be checked before being sent.

Job Description

Purpose of the post

• Ensure that the people of Gwynedd are at the heart of everything we do.
• Help individuals receiving support to live their lives in their own homes as they wish.
• Encourage and support individuals to develop their skills to live successfully within their community.
• Ability to set objectives, solve problems, and recognise changes in circumstances and needs.

Responsibilities

• Ensure appropriate use of individuals\’ property and specialist equipment, reporting defects and following practice and training protocols.
• Build strong relationships with people to understand what would make a difference and empower the individual\’s voice.
• Contribute to, and follow, personal care plans created in partnership with the individual; update or review plans as needed in collaboration with the Community Care Co-ordinator or other professionals.
• Contribute to assessment, monitoring, planning, and implementation of activities per individual needs, including participation in programmes, exercises, and interventions.
• Be innovative in providing care that includes people, promoting rights, and encouraging informed risk-taking.
• Know what is happening in communities and seek solutions to help people live as fully as possible using community resources and activities.
• Test new ways of supporting and think creatively, drawing on the individual’s strengths and informal networks.
• Participate in multidisciplinary conversations and contribute to writing about personal well-being outcomes; support individuals to achieve results using available resources.
• Work with others to identify obstacles to achieving results and discuss with the wider team to implement changes and learn from experience.
• Follow the care plan and use specialist equipment following movement and handling plans; report problems, defects, and obstacles promptly.
• Have awareness of simple technology to help independent living; recognise the need for support equipment such as Telecare and assist users in using it.
• Undertake simple health tasks (e.g., administering eye and ear drops, changing catheter and stoma bags) and report concerns to the Community Health Care Team as required.
• Carry out accurate administrative tasks relevant to the role (recording and documenting information in service user files daily).
• Comply with Cyngor Gwynedd\’s Medicines Code of Practice and undertake detailed assessments when arriving at each call, considering health and well-being, and respond quickly to changes.
• Make informed decisions independently when appropriate, seeking support from the wider team as needed.
• Work as part of a team to solve problems; support new staff in their development using knowledge and experience.
• Follow an ethos of enabling and promoting independence for individuals.

Communication and Relationships

• Work in partnership with colleagues in health and care, including social workers, community nurses, occupational therapists, physiotherapists, GPs, and third-sector partners as appropriate.
• Act to build lives linked to family and community networks and be clear about what you are there to help the person achieve.

Training and Supervision

• Attend mandatory training and other identified relevant training.
• Complete the QCF Level 2 qualification; engage in continuous professional development.
• Participate in supervision and team meetings to support service and staff well-being.
• Register with Social Care Wales and ensure required training hours are completed annually; adhere to the professional code of practice for social care.

Safeguarding

• Report any concerns or suspicions of abuse of a child or vulnerable adult.

Policies

• Respect confidentiality and comply with information management standards and Data Protection legislation.
• Comply with Health and Safety rules and the Council\’s policies on equal opportunities and other guidelines.

Other

• Commitment to reducing the Council’s carbon emissions and to encouraging others to do the same.
• Undertake other reasonable duties appropriate to the salary and responsibility level. Be prepared to work across other sites as needed and to work unsocial hours on a rota basis (including weekends and bank holidays).

Special circumstances: It may be necessary to go through the Disclosure and Exemption Service.