Finance Apprentice in Caernarfon

The apprentice will receive a salary in accordance with the National Minimum Wage.

Make a genius decision, choose an apprenticeship in Cyngor Gwynedd.

Have you considered a career in this field?To be successful in this apprenticeship, we are looking for an enthusiastic individual who is willing to learn.

We are also looking for an individual who can communicate with confidence, work as part of a team, and demonstrate their potential to succeed as an apprentice.

Pursuing an apprenticeship is only the beginning of the journey, as it can lead to a number of exciting career paths.

So don't miss out on the opportunity – apply today!CLOSING DATE: 12:00pm, FRIDAY 29/08/2026Please remember to follow the guidelines in the INFORMATION PACK when completing the application form.

If you are selected to be shortlisted, we will call you.

Interviews will be held on 15/09If you have any questions please email prentisiaethau@gwynedd. gov. wales For more information - https://www. gwynedd. llyw. cymru/apprenticeships

Person Specification

• PERSONAL ATTRIBUTES ESSENTIAL
• Show the correct behavior and attitude
• Demonstrate commitment to the work
• Working effectively as part of a team
• Communicate with confidence
• Ready to learn new things and to self-improve
• Ready to Challenge

DESIRABLE- QUALIFICATIONS AND RELEVANT TRAINING ESSENTIAL

• Qualified to at least level 2 attaining either

• 4 GCSEs at grade D or above (grade C or above in maths)
• Equivalent Level 2 vocational qualification (e. g. BTEC First Level 2 Diploma).

DESIRABLE- RELEVANT EXPERIENCE ESSENTIAL

• DESIRABLE- SKILLS AND SPECIALIST KNOWLEDGE ESSENTIAL
• DESIRABLE- LANGUAGE REQUIREMENTS
• Listening and Speaking – Intermediate Level Be able to hold a conversation on a number of diverse topics on a daily basis, and discuss cases related to the field of work.
• Be able to follow a discussion in Welsh, in Clear Welsh, on familiar issues relating to the job.
• Be able to contribute to the conversation and answer questions.
• Reading and Comprehension – Intermediate Level Understand everyday correspondence on familiar issues at work.
• Understand longer reports in Clear Welsh and be able to pick up the main points. ( Help with vocabulary may be required.)
• Writing - Intermediate Level Be able to write specific purpose letters, emails and short reports through the medium of Welsh and English using vocabulary and simple phrases familiar to the field of work. (They will need to be checked before being sent out).

Job Description

Purpose of the Post.

• Ensure that the people of Gwynedd are at the heart of everything we do.
• Receive experience and support in the workplace to complete an apprenticeship and gain qualifications in the field.
• The purpose of the post is to collect local taxes on the front line, support statutory letting and billing processes, assist with arrears recovery, process benefit claims and maintain revenue systems, all alongside completing a Level 3 Business Administration apprenticeship.

Responsibility for functions. e. g. staff, budgets, equipment

• None, except for normal office equipment, e. g. computer.

Main Duties

The main purpose of the service is to collect local taxes efficiently and sensitively, process a range of benefits accurately and promptly, provide social assistance to citizens, and collaborate with external agencies to prevent fraud and recover overpayments.

The Tax and Benefits Apprentice role is an opportunity for an organised individual to learn and develop administrative and financial skills while working on the frontline to support the administration and collection of local taxes and benefits for the residents of Gwynedd.

The main duties of the role will be to

• Receive training to Front Line Tax Officer level and develop knowledge of local taxes.
• Work on a frontline service to administer and collect Council Tax and Non-Taxes.
• Responding to enquiries from the public by letters, telephone, email and face to face.
• Process requests to modify accounts, exemptions, discounts and payment agreements.
• Support the arrears recovery procedure and prepare documents for the courts.
• Assist in the assessment and verification of Housing Benefit, Council Tax Reduction and education benefit applications.
• Supporting the administration of other levies and maintaining revenue and support systems.
• Follow the Council's policies on health and safety, equality, data protection and carbon reduction
• Responsibility for self-development.
• Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
• Operate within the Council’s policies in relation to equal opportunities and equality.
• Responsible for managing information in accordance with the Council’s information management guidelines.

Ensure that personal information is treated in accordance with Data Protection legislation.

• Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
• Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
• Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused.

Special Circumstances. e. g. the need to work unsociable hours, special working arrangements etc.

#J-18808-Ljbffr