GWI is seeking a Commercial Customer Success Manager in London to own renewals, drive client engagement, and maximize value from GWI’s product suite. You’ll join a global revenue team, reporting to the VP Customer Success - Midmarket, and support a portfolio of strategic B2B clients.
The role is hybrid (3 days in the office) with responsibilities spanning onboarding, adoption, churn mitigation, and cross-team collaboration to identify growth opportunities.
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Commercial Customer Success Manager: Growth & Renewals employer: GWI
GWI is an exceptional employer that fosters a collaborative and innovative work culture, particularly in the vibrant city of London. With a strong focus on employee growth, you will have access to professional development opportunities while working alongside a talented team dedicated to driving impactful CRM solutions. The hybrid work model allows for flexibility, ensuring a healthy work-life balance as you contribute to a data-driven environment that values your expertise.
