IT Support Team Lead — Global Ops, Hybrid (London)

IT Support Team Lead — Global Ops, Hybrid (London)

Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
GWI group

At a Glance

  • Tasks: Lead the IT Support Team and manage hardware and software operations.
  • Company: Join GWI group, a leader in IT operations with a focus on diversity.
  • Benefits: Enjoy 25 days annual leave, health benefits, and a competitive salary.
  • Other info: We value diversity and encourage applicants from all backgrounds.
  • Why this job: Make a real impact by mentoring a dynamic team in a hybrid work environment.
  • Qualifications: Experience with cybersecurity tools and strong collaboration skills.

The predicted salary is between 50000 - 65000 £ per year.

GWI group is seeking an IT Support Team Lead to enhance our IT Operations Support Team. This role involves leading hardware and software management, mentoring the support team, and ensuring smooth IT operations. The ideal candidate will have experience with cybersecurity tools and a collaborative mindset.

We offer 25 days of annual leave, health benefits, competitive salary, and a hybrid working environment. Diversity and inclusion are crucial for us; we encourage applications from diverse backgrounds.

IT Support Team Lead — Global Ops, Hybrid (London) employer: GWI group

GWI group is an excellent employer that prioritises employee well-being and professional growth, offering a competitive salary, 25 days of annual leave, and comprehensive health benefits. Our hybrid working environment fosters collaboration and flexibility, while our commitment to diversity and inclusion ensures a welcoming workplace for all. Join us in London to lead a dynamic IT Support Team and make a meaningful impact in a supportive and innovative culture.

GWI group

Contact Details:

GWI group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Support Team Lead — Global Ops, Hybrid (London)

Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at GWI. A friendly chat can open doors that a CV just can't.

Tip Number 2

Prepare for the interview by brushing up on your cybersecurity knowledge. We all know how important it is in today's tech world, so be ready to discuss your experience and insights!

Tip Number 3

Show off your leadership skills! Think of examples where you've mentored others or led a project. GWI is looking for someone to enhance their team, so let them see your potential.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.

We think you need these skills to ace IT Support Team Lead — Global Ops, Hybrid (London)

IT Operations Management
Hardware Management
Software Management
Cybersecurity Tools
Team Leadership
Mentoring
Collaboration

Some tips for your application 🫡

Show Your Leadership Skills:As an IT Support Team Lead, we want to see how you can lead and mentor a team. Share examples of your past experiences where you've successfully guided others or improved team performance.

Highlight Your Technical Know-How:Make sure to showcase your experience with hardware, software management, and cybersecurity tools. We’re looking for someone who knows their stuff, so don’t hold back on the details!

Emphasise Collaboration:We value a collaborative mindset here at GWI. In your application, mention times when you’ve worked well with others to solve problems or improve processes. Teamwork makes the dream work!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.

How to prepare for a job interview at GWI group

Know Your Tech Inside Out

Make sure you brush up on your knowledge of hardware and software management. Be ready to discuss specific tools and technologies you've used in previous roles, especially any cybersecurity tools. This will show that you're not just familiar with the basics but can lead a team effectively.

Showcase Your Leadership Skills

Prepare examples of how you've mentored or led a team in the past. Think about challenges you've faced and how you overcame them. GWI is looking for someone who can enhance their IT Operations Support Team, so demonstrating your leadership style and collaborative mindset will be key.

Emphasise Diversity and Inclusion

Since GWI values diversity and inclusion, be prepared to discuss how you’ve contributed to a diverse workplace in your previous roles. Share experiences where you’ve worked with diverse teams or supported inclusive practices, as this aligns with their company culture.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.