Gwent Police Community Support Officer (March 2027 Intake) in Newport

Police Community Support Officer (March 2027 intake)

Do you care about making a difference in the job you do? Then becoming a Police Community Support Officer (PCSO) could be for you.

PCSO's are at the heart of local policing, bringing people together, strengthening communities, and creating a safer community for all. As a uniformed presence in your community, you will play a key part in building trust and confidence by supporting us to deliver our Neighbourhood Policing Strategy to our communities.

Police Community Support Officer (PCSO) act as a key liaison point between local communities and policing. As a PCSO, not only will you be a trusted presence in your community, but you will also play a vital role in delivering our Neighbourhood Policing Strategy by strengthening community relationships, helping defuse tensions, gathering valuable insights, and fostering trust. Whether its offering reassurance, helping prevent anti-social behaviour, or being a calm presence in times of tension, your presence will make a real difference in enhancing safety, building public confidence, and preventing crime.

Be the face of local policing - making a difference in your community.

What tasks will I be doing?

• Carrying out foot patrols
• Engagement with community and building trust and confidence
• Reducing and dealing with anti-social behaviour
• Gathering intelligence
• Resolving community issues and problem solving

What values and skills will I need?

• Excellent communication skills
• Strong ethical values - have the integrity and values to hold a position of trust and responsibility
• Caring and compassionate
• Problem solving skills
• Resilience
• Confident to take control of situations
• Care about making a difference in your community

Pay And Benefits

Scale 4 - £27,204 - £29,856 per annum (earning potential from £29k to £32k approx including shift allowance and weekend enhancement).

Shift allowance of a maximum of 12.5 % depending on location and precise working hours. Weekend working time and half for Saturday and Sunday.

Hours are 8am to 10pm shift pattern operational over 7 days a week.

Flexible Working

We are supportive of part-time and flexible working following completion of the initial nine-week training period and would welcome the opportunity to discuss reduced hours. The role must be undertaken within the shift pattern of 8am to 10pm, Monday to Sunday; however, we will explore how a part-time arrangement may be accommodated within these requirements.

Police Community Support Officer Requirements

• Candidates must be a minimum of 17 years at the time of submitting an application but MUST be 18 years of age at the time of commencing employment
• Candidates must be within a BMI range of between 18 - 32, or be able to achieve being in this range by July 2026
• Candidates must be able to complete a shuttle run (bleep test) up to level 5.4
• Candidates will need to hold and evidence GCSE A*-C (4-9) in English and Maths or Level 2 Function Skills qualification in English and Maths. If you do not hold an equivalent Level 2 qualification you will need to successfully pass the online verbal reasoning and calculation test
• Hold a full UK manual drivers licence or obtain this within 12 months of appointment

Training Information

Your initial training period will be for 9 weeks (Monday-Friday) and you will be supported by our dedicated in-house training team.

This will involve role plays and practical sessions to really make sure you understand everything fully. You’ll come out of it with the essential skills and knowledge that you can put into practice. And not only that - sharing this experience with your classmates can build strong relationships that last well into your future career.

You’ll also have one day of Welsh training and will also complete a 15 weeks tutorship after the classroom-based training where you will complete a competency based portfolio.

At the end of the end of your training phase your tutor will assess you – if you’re ready, you’ll be assigned to your new rota. You can now start going out on independent patrol!

Please note there is an 18-month tenure attached to this post.

Recruitment Information – Pre-employment Checks

• Interviews: W/C 28th of September

Pre-Employment Checks

• Drugs / Bio-metric Tests (Multiple dates available): 22nd of October, 4th of November, 16th of December, 4th of Jan
• Fitness Test (Multiple dates available): 22nd of October, 4th of November, 16th of December, 4th of Jan
• Occupational Health Checks (Multiple dates available): W/C 22nd of October

Start Dates

• Provisional start date will be the 1st of March 2027.

For more support and advice please contact centralrecruitment@gwent.police.uk

What Are Our Benefits

• Generous annual leave entitlement that rises to either 29 or 30 days depending on grade plus 8 bank holidays
• Employee Assistance programme and a range of wellbeing support programmes
• Free access to on-site gyms
• Discounts from various retailers via the Blue Light Scheme and Vectis Card
• Cycle to Work Scheme
• Hybrid/Agile working (role dependant)
• Flexible working opportunities
• Local government pension scheme
• Range of support networks
• Generous maternity/paternity and adoption leave entitlements
• Generous sick pay provisions
• Option to become a member of UNISON, the public service union

Diversity and Welsh language

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds, with a range of professional and life experiences, so that we are truly representative of our communities.

Gwent Police provide a positive action support programme for underrepresented groups. To find out more please email Brian & Clare via positive.action@gwent.police.uk or visit our positive action page here: Positive Action | Gwent Police.

We are proud to be a Welsh speaking policing service and welcome applications from candidates with Welsh Language skills.

Disability Confident Employer

We are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application.