Central Ticket Office Administrator
Central Ticket Office Administrator

Central Ticket Office Administrator

Pontypool Part-Time No home office possible
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Gwent Police

At a Glance

  • Tasks: Join a dynamic team supporting road safety in the Central Ticket Office.
  • Company: Gwent Police, committed to community representation and support.
  • Benefits: Generous leave, wellbeing support, gym access, and flexible working options.
  • Other info: Opportunities for career growth and support for underrepresented groups.
  • Why this job: Make a real difference in your community while developing valuable skills.
  • Qualifications: Welsh speaking preferred; training provided for eager learners.

Role Overview

An opportunity has arisen for a part time post in the Central Ticket Office within the Justice Services Department based at Pontypool Police Station. Part time working up to 18.5 hours per week is available, working up to 3 days, Monday to Wednesday. Six hours per day, Monday to Wednesday would be preferred, but hours and days of work will be discussed and agreed with the successful candidate. The role requires some Welsh speaking capability, but training will be provided.

This is an exciting opportunity to be part of a dynamic team that play a crucial role in supporting road safety across the Force area. Potential candidates can find out more about the role by reviewing the included role profile document or by contacting andrew.lloyd@gwent.police.uk.

How To Apply

If you think you have the skills and passion for this role, please click the link below to view the role profile. If you think this is the role for you, please complete an application, evidencing against the required attainments (usually found on the last page of the role profile; the word count for each area can also be found on this document).

Please note the titles of the areas you are required to evidence (as per the person specification) are pre-populated on the application form. Please refer to the person specification to find further information of the evidence required under each heading. Please also refer to the candidate guidance attached below which provides more detail on how to complete your application.

INTERNAL CANDIDATES: Please note that we are unable to progress you to shortlisting unless we have received your Line Manager Approval form. Please submit this in line with the closing date. Thank you.

What Are Our Benefits

Here at Gwent Police, we value our employees, and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as:

  • Generous annual leave entitlement that rises to either 29 or 30 days depending on grade plus 8 bank holidays
  • Employee Assistance programme and a range of wellbeing support programmes
  • Free access to on-site gyms
  • Discounts from various retailers via theBlue Light Scheme and Vectis Card
  • Cycle to Work Scheme
  • Hybrid/Agile working (role dependant)
  • Flexible working opportunities
  • Local government pension scheme
  • Range of support networks
  • Generous maternity/paternity and adoption leave entitlements
  • Generous sick pay provisions
  • Option to become a member of UNISON, the public service union

Diversity and Welsh Language

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds, with a range of professional and life experiences, so that we are truly representative of our communities. Gwent Police provide a positive action support programme for underrepresented groups. To find out more please email Brian & Clare via positive.action@gwent.police.uk or visit our positive action page here: Positive Action | Gwent Police.

Welsh Language Speakers Welcome! We’re actively recruiting Welsh speakers to help us meet public demand and uphold our commitment to the Welsh Language Standards. If you’re not yet fluent but eager to learn, we also welcome applicants who are committed to developing their Welsh language skills—support and resources are available to help you grow.

Disability Confident Employer
We are recognised as a disability confident employer, we aim to recruit and retain disabled people, and people with health conditions, for their skills and talent. You can indicate on your application form whether you require any support or adjustments to enable you to do the job, or to assist you with your application.

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Central Ticket Office Administrator employer: Gwent Police

Gwent Police is an excellent employer that prioritises the well-being and development of its employees, offering generous annual leave, flexible working opportunities, and comprehensive support programmes. Located at Pontypool Police Station, the Central Ticket Office Administrator role provides a unique chance to contribute to community safety while enjoying a supportive work culture that values diversity and encourages Welsh language skills. With a commitment to employee growth and a range of benefits, Gwent Police stands out as a rewarding place to build a meaningful career.
Gwent Police

Contact Detail:

Gwent Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Central Ticket Office Administrator

✨Tip Number 1

Get to know the role inside out! Familiarise yourself with the job description and the person specification. This way, when you get that interview, you can confidently discuss how your skills match what they're looking for.

✨Tip Number 2

Network like a pro! Reach out to current or former employees at Gwent Police on LinkedIn or other platforms. They can give you insider tips about the team culture and what it’s really like working there.

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions related to the role. Think about examples from your past experiences that showcase your skills, especially in areas like teamwork and communication.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Gwent Police.

We think you need these skills to ace Central Ticket Office Administrator

Welsh Speaking Capability
Communication Skills
Teamwork
Customer Service
Attention to Detail
Organisational Skills
Adaptability
Time Management
Problem-Solving Skills
Data Entry Skills
Confidentiality Awareness
Flexibility

Some tips for your application 🫡

Read the Role Profile Carefully: Before you start your application, take a good look at the role profile document. It’s packed with info about what we’re looking for, and it’ll help you tailor your application to show us why you’re the perfect fit!

Evidence is Key: When filling out your application, make sure to provide solid evidence against the required attainments listed in the person specification. Use specific examples from your experience to demonstrate how you meet each requirement.

Stick to the Word Count: Each area you need to evidence has a word count limit, so keep an eye on that! Being concise yet informative will help us get a clear picture of your skills without wading through too much text.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important details or updates about the process!

How to prepare for a job interview at Gwent Police

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description for the Central Ticket Office Administrator role. Familiarise yourself with the key responsibilities and required skills, especially the importance of supporting road safety and any Welsh language requirements.

✨Show Your Passion for Community Support

During the interview, express your enthusiasm for contributing to community safety and how you can support the Justice Services Department. Share any relevant experiences or ideas that demonstrate your commitment to making a positive impact in the role.

✨Prepare for Welsh Language Questions

Since some Welsh speaking capability is required, be ready to discuss your language skills. If you're not fluent yet, highlight your willingness to learn and any steps you've taken to improve your Welsh. This shows your dedication to the role and the community.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the position is the right fit for you.

Central Ticket Office Administrator
Gwent Police
Location: Pontypool
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