At a Glance
- Tasks: Troubleshoot and maintain forklifts while delivering top-notch customer service.
- Company: Join a well-established forklift service provider with over 30 years of experience.
- Benefits: Full-time role with opportunities for growth and skill development.
- Other info: Dynamic work environment with a focus on quality and safety standards.
- Why this job: Be part of a dedicated team making a real difference in various industries.
- Qualifications: Experience in field service, troubleshooting, and mechanical/electrical engineering required.
The predicted salary is between 36000 - 60000 £ per year.
Gwent Mechanical Handling Limited is a well-established forklift sales, repair, maintenance, and hire service provider in South Wales and Bristol, located in Risca, with over 30 years' experience in the industry. Our 13,000sq ft premises, complete with fully equipped workshops, secure storage yard, and forklift parts stores, cater to customers from highly regulated industries such as health, electronics, pharmaceutical, food and beverage, rail, aerospace, and local authorities. Our team of engineers are fully licensed and committed to maintaining our reputable international recognitions and accreditations for quality, health & safety, and environmental standards.
We are hiring a full-time Field Service Engineer who will be responsible for troubleshooting, technical support, preventive maintenance, and providing high‑quality customer service.
Qualifications:
- Field Service, Troubleshooting, and Technical Support skills
- Preventive Maintenance and Customer Service skills
- Experience in forklift repair, maintenance, or similar industry
- Excellent communication and interpersonal skills
- Organizational and time-management skills
- Strong problem-solving and analytical skills
- Driving license with a clean driving record
- City & Guilds or NVQ Level 3 in Mechanical/Electrical Engineering or equivalent qualification
Field Services Engineer in Risca employer: Gwent Mechanical Handling Limited
Gwent Mechanical Handling Limited is an exceptional employer, offering a dynamic work environment in the heart of South Wales and Bristol. With over 30 years of industry experience, we prioritise employee growth through ongoing training and development opportunities, while fostering a collaborative culture that values quality and safety. Our state-of-the-art facilities and commitment to excellence ensure that our Field Service Engineers are equipped with the best resources to deliver outstanding service to our diverse clientele.
Contact Details:
Gwent Mechanical Handling Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer in Risca
✨Tip Number 1
Get to know the company inside out! Research Gwent Mechanical Handling Limited, their services, and their values. This way, you can tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the inside scoop on what it’s really like to work there and might even put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about how your troubleshooting and customer service skills can shine through in your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Gwent Mechanical Handling Limited.
We think you need these skills to ace Field Services Engineer in Risca
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We want to see how your background in field service, troubleshooting, and customer service aligns with what we do at Gwent Mechanical Handling.
Show Off Your Qualifications:Don’t forget to mention your City & Guilds or NVQ Level 3 qualifications! We’re keen on seeing how your technical expertise can contribute to our team, so make it stand out in your application.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key skills shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Gwent Mechanical Handling Limited
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to forklift repair and maintenance. Familiarise yourself with common troubleshooting techniques and be ready to discuss your past experiences in the field. This will show that you're not just a candidate, but someone who truly understands the role.
✨Show Off Your Customer Service Skills
Since this role involves providing high-quality customer service, think of examples where you've gone above and beyond for a customer. Be prepared to share these stories during the interview to demonstrate your commitment to excellent service.
✨Be Organised
Field Service Engineers need to manage their time effectively. Bring a notebook or device to jot down key points during the interview, and consider discussing how you prioritise tasks and manage your schedule in previous roles. This will highlight your organisational skills.
✨Ask Smart Questions
Prepare some thoughtful questions about Gwent Mechanical Handling Limited and the team you'll be working with. Inquire about their approach to training and development, or how they maintain their high standards in health and safety. This shows your genuine interest in the company and the role.
