Head of Leisure Operations & Growth

Head of Leisure Operations & Growth

Full-Time 50000 - 65000 £ / year (est.) No working from home possible
Gwella (Flintshire Libraries and Leisure)

At a Glance

  • Tasks: Lead leisure operations and enhance customer experience across multiple centres.
  • Company: Gwella - Flintshire Libraries and Leisure, a community-focused organisation.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Join a motivated team dedicated to inclusivity and community engagement.
  • Why this job: Make a real difference in the community while managing exciting leisure facilities.
  • Qualifications: Strong operational leadership experience in leisure or similar sectors.

The predicted salary is between 50000 - 65000 £ per year.

Gwella - Flintshire Libraries and Leisure is seeking a dynamic leader to oversee their leisure operations, ensuring they are commercially effective and customer-focused. You will manage multiple leisure centres, including Deeside's iconic ice-rink, while driving service quality and operational excellence.

The role emphasizes building a motivated workforce and promoting a culture of inclusivity and community engagement. Candidates should have a strong background in operational leadership within leisure or similar sectors.

Head of Leisure Operations & Growth employer: Gwella (Flintshire Libraries and Leisure)

Gwella - Flintshire Libraries and Leisure is an exceptional employer that prioritises community engagement and inclusivity, making it a rewarding place to work. With a focus on operational excellence and service quality, employees benefit from a supportive work culture that encourages professional growth and development. Located in the vibrant area of Flintshire, team members enjoy the unique advantage of working in iconic leisure facilities, including Deeside's renowned ice-rink, fostering a sense of pride and connection to the community.

Gwella (Flintshire Libraries and Leisure)

Contact Details:

Gwella (Flintshire Libraries and Leisure) Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Leisure Operations & Growth

Tip Number 1

Network like a pro! Reach out to people in the leisure industry, especially those who work at Gwella or similar organisations. A friendly chat can open doors and give you insider info that could set you apart.

Tip Number 2

Showcase your leadership skills! When you get the chance to meet with hiring managers, share specific examples of how you've built motivated teams and driven operational excellence in previous roles. We want to see your passion for community engagement!

Tip Number 3

Be prepared for situational questions! Think about challenges you've faced in leisure operations and how you tackled them. This will help us see your problem-solving skills and how you can ensure customer-focused service quality.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our team at Gwella. Let’s make it happen!

We think you need these skills to ace Head of Leisure Operations & Growth

Operational Leadership
Commercial Effectiveness
Customer Focus
Service Quality Management
Operational Excellence
Workforce Management
Inclusivity Promotion

Some tips for your application 🫡

Show Your Passion for Leisure:When writing your application, let your enthusiasm for the leisure sector shine through. We want to see how your passion aligns with our mission at Gwella, so share any relevant experiences that highlight your commitment to customer satisfaction and community engagement.

Highlight Your Leadership Skills:As a potential Head of Leisure Operations & Growth, it's crucial to showcase your operational leadership experience. We’re looking for examples of how you've successfully managed teams and driven service quality in previous roles, so don’t hold back on those achievements!

Tailor Your Application:Make sure to customise your application to reflect the specific requirements mentioned in the job description. We appreciate candidates who take the time to connect their skills and experiences directly to what we’re looking for, so be specific about how you can contribute to our goals.

Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!

How to prepare for a job interview at Gwella (Flintshire Libraries and Leisure)

Know Your Leisure Operations

Make sure you brush up on the latest trends and challenges in leisure operations. Familiarise yourself with Gwella's specific facilities, like the Deeside ice-rink, and think about how you can enhance their service quality and operational excellence.

Showcase Your Leadership Style

Prepare to discuss your leadership approach and how you've built motivated teams in the past. Think of examples where you've fostered inclusivity and community engagement, as these are key aspects of the role.

Be Customer-Focused

Demonstrate your understanding of customer needs in the leisure sector. Have some ideas ready on how you would ensure that the services provided are not only commercially effective but also tailored to enhance customer satisfaction.

Ask Insightful Questions

Prepare thoughtful questions that show your interest in the role and the organisation. Inquire about their current challenges in leisure operations or how they measure success in community engagement, which will reflect your proactive mindset.