Head of Compliance (Soft Services)

Guy’s and St Thomas’ is among the UK’s busiest and most successful NHS foundation trusts. We provide a full range of hospital and community services for people in south London and as well as specialist care for patients from further afield including cancer, renal, orthopaedic, respiratory and cardiovascular services.

Are you ready to make an impact in a dynamic, high-performing team dedicated to compliance across soft services? Do you have a background and experience working in leadership of exceptional service provision? Do you want to join a team of professionals who are passionate about maintaining high standards for our patients, visitors and staff? We would like to hear from you as we are looking for an amazing Head of Compliance (soft services) to join our team.

This is a role which will be key to the Trust’s role as leader and influencer in South East London and to achieving Essentia’s strategic ambitions. The role is crucial in ensuring that GSTT is compliant with legal and statutory requirements for all soft service provisions across a complex and multi-site organization.

The postholder:

• Be the Trust’s lead expert for soft services compliance providing expert professional advice to the Essentia Executive on all current legislation.
• Develop and lead on policies, strategies and for implementation of the Trusts’ soft services annual mandatory programme.
• Continually improve reporting systems in order to maintain a safe environment for patients and staff.
• Act as emergency manager during major incidents for recovery planning purposes.

Person specification

Qualifications/Education

• Master’s Degree or equivalent experience gained within soft services management.

Professionals/ Statutory Registration

• Registered with a recognised professional body.

Experience

• Substantial experience of operating in a senior soft services role in an estates and facilities context.
• Significant experience of development of Soft Services Policies and Procedures including the introduction of innovation in service delivery.
• Significant experience gained in the process to ensure legal compliance in accordance with various Acts of Parliament and Local by-laws required under health & safety.
• Substantial staff management experience which will include external contractors and their effective management.
• Demonstrate a good knowledge of budget/financial Management.
• Fully conversant with the statutory and legal requirements that impact on building owners and occupiers.

Skills & Abilities

• Ability to analyse complex problems and to develop practical and workable solutions to address them.
• Ability to prioritise work in the face of competing demands.
• Ability to establish strategic direction and tactical delivery plans.
• Highly developed leadership and influencing skills.
• Ability to be intellectually flexible and to look beyond existing structures.
• Sound political judgement and astuteness in developing and working with complex policies.
• Excellent inter-personal and communication skills.
• Good work ethic, personally organised and self-motivated.

Additional

• Commitment to the Essentia Way - working together, doing it well and looking after each other.
• Commitment to Equality and Diversity for all.

Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitably according to their needs. We are actively committed to ensuring that no one who applies for a job, works or studies at the Trust, or accesses our services is discriminated against.

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.

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