At a Glance
- Tasks: Manage client accounts, handle payments, and support reinsurance processes in a collaborative team.
- Company: Join a global leader in risk management with a focus on inclusivity and flexibility.
- Benefits: Flexible hybrid working, ongoing development opportunities, and a supportive work environment.
- Other info: Diverse candidates are encouraged to apply; we value unique career journeys.
- Why this job: Perfect for those seeking to restart their career or develop technical skills in a dynamic setting.
- Qualifications: Experience in accounts, strong client focus, and problem-solving skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Hybrid working: A mix of working from home and our Witham office. Our Client Support Services department has an opportunity for an IBA Fiduciary Technician with our Fiduciary Team supporting the LAC region. This role is offered on a hybrid basis and is well suited to individuals seeking flexible working arrangements or looking to continue or restart their career in a supportive environment. We welcome applications from candidates with diverse career journeys, including those returning to work after a career break, and are committed to providing an inclusive and supportive workplace.
About the role
As an IBA Fiduciary Technician you will be securing agreement and settlement of balances with our Clients or markets, handling & allocating payments and receipts for your own clients which includes unique lines of business, programme structures and reinsurance reporting requirements. You’ll work within an experienced, collaborative team, with the opportunity to manage your day‑to‑day responsibilities independently while having access to guidance, support and development where needed.
What can you expect?
- Work with Reinsurance professionals across Witham and London
- Build, refresh or further develop your technical experience within a broker environment
- Grow your skills within a role that offers ongoing development and progression
- Be part of a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk
We will rely on you to:
- Take responsibility for your workload, including where necessary definition of cases and associated issues
- Work with a high degree of autonomy in relation to more routine aspects, with clear escalation routes where support or guidance is required
- Partner with the Operations Specialists to support root cause analysis and develop improved processes, protocols, and behaviours to improve outcomes in the future
- Utilise knowledge of processing of premiums and/or loss transactions and associated cash follow up, plus the application and disbursement of funds due
- Liaise effectively with Client Service Support and Guy Carpenter client‑facing colleagues where necessary to ensure a coordinated approach is taken
- Develop and maintain clear working papers supporting investigative work undertaken and/or methodologies used to support conclusions or proposals to senior management
- Support wider CSS activities where required, including quarter review of potential financial exposures, delivery of key performance targets or other significant business objectives
- Duties to support client base include transactional processing, follow up and securing reinsurance recoveries, collateral and timely and accurate system entry of all assigned client activity
What you need to have:
- Accounts & Settlement knowledge
- Track record of successful client account management, relationship management, engagement and development
- Ability to manage workload and expectations across multiple stakeholders
- Data management and analytical skills
- A strong client focus and good problem‑solving skills to reconcile and resolve payment queries
We recognise that not every career path is linear. If you meet most of the above and are keen to develop or return to a technical role, we encourage you to apply.
What makes you stand out:
- Experience of Insurance or Reinsurance accounting and settlement activities
- Knowledge of Bureau markets
- Exposure to working with currencies
- Having provided guidance by mentoring and/or training colleagues
Equal Employment Opportunity Statement
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.
IBA Fiduciary Technician – Part-time, Flexible & Hybrid Working in Witham employer: Guy Carpenter
At Marsh, we pride ourselves on being an excellent employer, offering a flexible and hybrid working environment that supports work-life balance. Our inclusive culture fosters professional growth, allowing you to develop your skills within a collaborative team while managing your responsibilities independently. With opportunities for ongoing development and a commitment to diversity, we welcome individuals from all career paths, making it a rewarding place to restart or advance your career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land IBA Fiduciary Technician – Part-time, Flexible & Hybrid Working in Witham
✨Hit Up Local Insurance Events
Get yourself to local insurance meetups or networking events! These are goldmines for part-time positions, plus you get to connect with industry professionals who might just know about openings at places like Guy Carpenter. Don’t forget to chat up everyone – you never know who might have the inside track!
✨Join Insurance Communities
Dive into insurance forums or online communities. Places like LinkedIn groups or even specialty sites related to insurance are perfect for finding part-time gigs. Ask questions, share your goals, and let folks know you’re on the lookout – community members often share job leads that aren’t advertised widely.
✨Consider Remote Opportunities
Part-time roles can sometimes be remote, which opens up even more doors. Check out remote job boards specifically for insurance roles or on company websites like Guy Carpenter. You’d be surprised at how flexible some insurers are with part-time work!
✨Polish Your Cover Letter and Apply Directly
When you find a gig that’s a good fit, don’t just submit a standard application – tailor your cover letter to highlight your relevant skills and enthusiasm for the insurance industry. And hey, be sure to apply through our website! We love seeing strong candidates taking that extra step.
We think you need these skills to ace IBA Fiduciary Technician – Part-time, Flexible & Hybrid Working in Witham
Some tips for your application 🫡
Highlight Your Insurance Knowledge:When applying for a part-time role in insurance, make sure to showcase any relevant knowledge or experience you have. This could include coursework, internships, or even personal projects related to risk assessment. The more you can emphasise your understanding of insurance products and principles, the better!
Tailor Your CV to Stand Out:Your CV should reflect not only your work history but also any certifications or courses you’ve completed in the insurance field. If you have any industry-specific qualifications such as CII (Chartered Insurance Institute), be sure to include them. Customise your CV for the role at Guy Carpenter by focusing on skills like communication and analytical thinking.
Express Your Availability and Flexibility:As you’re applying for a part-time position, it’s important to be clear about when you can work. Mention your availability in your cover letter to ensure Guy Carpenter knows you’re ready to jump in and assist their team. Flexibility can be a big plus in this industry!
Show Your Willingness to Learn:In your application, don’t hesitate to express your eagerness to grow within the insurance field. Highlight any ways you've actively sought to learn more about the industry, whether through courses, workshops, or reading up on the latest trends. This shows your commitment and can make your application pop!
How to prepare for a job interview at Guy Carpenter
✨Understand the Technical Basics
Make sure you're up to speed with the basic concepts of insurance, like risk assessment, policy types, and claims processing. We can’t stress enough how important it is to demonstrate that you grasp these fundamentals, as they often come up in interviews for roles like IBA Fiduciary Technician – Part-time, Flexible & Hybrid Working at Guy Carpenter.
✨Showcase Your Customer Service Skills
In the insurance industry, interaction with clients is key. Be prepared to share examples of how you’ve handled customer queries or complaints, especially in a part-time capacity. We want to see that you can build rapport and deliver clear explanations—this can make or break your chances at Guy Carpenter.
✨Prepare for Scenario-Based Questions
You might face questions that put you in specific situations, e.g., 'How would you handle a dissatisfied customer?' Practice thinking through these scenarios so you can showcase your problem-solving skills and customer service knowledge fluidly when asked during the interview.
✨Flexibility and Availability is Key
As a part-time candidate, it's crucial to be clear about your availability during the interview. We should highlight that we're eager to fit into the team’s schedule while adapting to peak times or unusual circumstances in the insurance sector—show that you're committed to working alongside them effectively.
