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- Tasks: Oversee guest experiences and team operations in a vibrant bowling environment.
- Company: Leading boutique bowling business in Edinburgh with a fun atmosphere.
- Benefits: 28 days holiday, free bowling, social activities, and development opportunities.
- Why this job: Join a dynamic team and enhance guest experiences while having fun.
- Qualifications: 2 years of supervisory experience in hospitality and excellent customer service skills.
- Other info: Enjoy a lively work culture with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading boutique bowling business in Edinburgh is seeking a Duty Manager to oversee guest experiences and team operations. The ideal candidate should have at least 2 years of supervisory experience in hospitality, possess a vibrant personality, and demonstrate excellent customer service skills.
Responsibilities include:
- Ensuring a seamless guest journey
- Leading shifts
- Adhering to health and safety guidelines
Join our dynamic team and enjoy benefits like free bowling, social activities, and development opportunities.
Guest Experience Duty Manager | 28 Days Holiday & Perks in Edinburgh employer: Gutterball - Ocean Terminal
Contact Detail:
Gutterball - Ocean Terminal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Duty Manager | 28 Days Holiday & Perks in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work at bowling venues or similar businesses. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your vibrant side shine through. Share stories that highlight your customer service skills and how you've made guest experiences memorable in the past.
✨Tip Number 3
Research the company! Before any interviews, dive into what makes this boutique bowling business unique. Knowing their values and what they offer will help you tailor your answers and show you're genuinely interested.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us you're keen on joining our team and ready to take on the challenge of enhancing guest experiences.
We think you need these skills to ace Guest Experience Duty Manager | 28 Days Holiday & Perks in Edinburgh
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Let your vibrant personality shine through in your application. Share experiences that highlight your customer service skills and how you’ve made a difference in previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your supervisory experience in hospitality and any specific achievements that relate to guest experiences. We love seeing how you can bring value to our team!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and perks!
How to prepare for a job interview at Gutterball - Ocean Terminal
✨Know the Business
Before your interview, do a bit of research on the boutique bowling business. Understand their values, what makes them unique, and their approach to guest experiences. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Supervisory Skills
Since they’re looking for someone with at least 2 years of supervisory experience, be ready to discuss specific examples from your past roles. Highlight how you’ve led teams, resolved conflicts, and ensured excellent customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Vibrant Personality
As a Duty Manager, having a vibrant personality is key! Be yourself during the interview and let your enthusiasm shine through. Share stories that reflect your passion for hospitality and how you create memorable experiences for guests.
✨Prepare for Health and Safety Questions
Given the importance of health and safety guidelines in this role, brush up on relevant regulations and best practices. Be prepared to discuss how you would ensure compliance and maintain a safe environment for both guests and staff.