At a Glance
- Tasks: Lead a team to create unforgettable guest experiences and manage daily operations.
- Company: Gutterball - Ocean Terminal, a vibrant venue in Edinburgh.
- Benefits: 28 days holiday, free bowling, and exciting team events.
- Other info: Great opportunities for career progression in a growing company.
- Why this job: Join a fun team and make every guest's visit memorable!
- Qualifications: Lively personality with 2+ years in hospitality management.
The predicted salary is between 25000 - 30000 £ per year.
Gutterball - Ocean Terminal in Edinburgh is seeking a Duty Manager to lead and enhance guest experiences. Ideal candidates will have a lively personality and at least 2 years of supervisory experience in hospitality.
Responsibilities include:
- Ensuring an immaculate guest journey
- Managing shifts
- Responding to complaints
Join a growing team that values progression and offers perks like 28 days holiday, free activities, and team events!
Duty Manager: Create Immersive Guest Experiences & Free Bowling in Edinburgh employer: Gutterball - Ocean Terminal
Gutterball - Ocean Terminal in Edinburgh is an exceptional employer that prioritises creating immersive guest experiences while fostering a vibrant work culture. With a commitment to employee growth, we offer 28 days of holiday, free activities, and regular team events, making it a rewarding place for those looking to thrive in the hospitality industry.
Contact Details:
Gutterball - Ocean Terminal Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager: Create Immersive Guest Experiences & Free Bowling in Edinburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Gutterball's social media and website. This will help you understand their vibe and show that you're genuinely interested in creating those immersive guest experiences.
✨Tip Number 2
Practice your people skills! As a Duty Manager, you'll be leading a team and enhancing guest experiences. Role-play common scenarios with friends or family to boost your confidence in handling complaints and managing shifts.
✨Tip Number 3
Show off your personality! When you apply through our website, let your lively side shine through in interviews. Share stories that highlight your supervisory experience and how you've made a difference in previous roles.
✨Tip Number 4
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the role and the team, plus it shows you're proactive about joining the Gutterball family!
We think you need these skills to ace Duty Manager: Create Immersive Guest Experiences & Free Bowling in Edinburgh
Some tips for your application 🫡
Show Your Personality:We want to see your lively personality shine through in your application! Don’t be afraid to let your unique voice come across in your cover letter and CV. Remember, we’re all about creating immersive experiences, so show us how you can bring that energy!
Highlight Relevant Experience:Make sure to emphasise your supervisory experience in hospitality. We’re looking for candidates with at least 2 years under their belt, so detail your previous roles and how they’ve prepared you for leading a team and enhancing guest experiences.
Tailor Your Application:Take the time to tailor your application specifically for the Duty Manager role at Gutterball. Mention how your skills align with our mission to create unforgettable guest journeys. A personalised application shows us you’re genuinely interested in joining our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our growing team!
How to prepare for a job interview at Gutterball - Ocean Terminal
✨Show Your Personality
As a Duty Manager, having a lively personality is key. During the interview, let your character shine through! Share anecdotes that highlight your enthusiasm for guest experiences and how you've made a difference in previous roles.
✨Demonstrate Leadership Skills
With at least 2 years of supervisory experience required, be ready to discuss specific examples of how you've led a team. Talk about how you managed shifts, resolved conflicts, and ensured a smooth operation during busy times.
✨Prepare for Scenario Questions
Expect questions about handling complaints or difficult situations. Think of a few scenarios where you turned a negative experience into a positive one for guests. This will show your problem-solving skills and commitment to guest satisfaction.
✨Research Gutterball's Culture
Familiarise yourself with Gutterball's values and the kind of experiences they aim to create. Mentioning specific perks like free activities or team events can demonstrate your genuine interest in being part of their growing team.
