At a Glance
- Tasks: Manage relationships with health practitioners and support their gut health testing needs.
- Company: GutMapDx, a fast-growing specialist gut health testing company.
- Benefits: Competitive salary, high bonus potential, flexible working options, and supportive team culture.
- Other info: Opportunity for personal growth and to influence product development based on practitioner insights.
- Why this job: Make a real difference in health practitioners' lives while growing your career in a dynamic environment.
- Qualifications: Experience in account management or customer service, strong communication skills, and health sector knowledge.
The predicted salary is between 35000 - 45000 £ per year.
About GutMapDx
GutMapDx is a specialist gut health testing company offering advanced laboratory tests to Health Practitioners. Our tests are used by functional medicine practitioners, nutritionists, and health clinics across the UK to deliver actionable insights for their clients. We're growing fast, and we're looking for someone to help us build and nurture the health practitioner relationships that sit at the heart of what we do.
You'll own a defined portfolio of practitioner accounts, largely functional medicine practitioners, nutritionists, and clinic leads, and become the person they trust when it comes to gut health testing. It's about being consistently present, genuinely helpful, and building the kind of relationships that mean practitioners think of us first.
Day to day, you'll run a high volume of outreach; calls, follow-ups, and touchpoints timed around your accounts' natural ordering cycles. You'll support our practitioner webinars and in-person events, using them as natural moments to deepen relationships and introduce new products or test updates.
- Managing a portfolio of accounts with proactive, high-frequency outreach - calls, check-ins, and follow-ups as a core part of your week
- Working dynamically around sales cycles, webinars, and in-person events to time your outreach for maximum impact
- Building genuine, long-term relationships with health practitioners - helpful and present, without being pushy
- Tracking account activity in our portal and identifying opportunities to grow account value over time
- Working towards both personal and company targets - with bonuses and incentives
- Acting as the internal voice of your accounts - feeding back practitioner insights to help shape our product and content
Requirements:
- Strong communicator, confident on the phone and meetings, clear in writing, easy to deal with
- Experience in account management / customer service
- Self-motivated and organised, comfortable managing a high volume of accounts and working towards targets
- Experience working with health practitioners, clinics, or within a healthcare or wellness setting
- Background in lab testing, diagnostics, or health-based products
£23,000–£28,000 base salary, depending on experience. High bonus potential - ~40% of salary on target earnings. 4 days in our York office, 1 day working from home (optional).
Manager-Account Manager in York employer: GutMapDx
At GutMapDx, we pride ourselves on being an exceptional employer that values the growth and well-being of our team. With a vibrant work culture centred around collaboration and support, employees enjoy flexible working arrangements, including the option to work from home one day a week. Our commitment to professional development is evident through ongoing training opportunities and the chance to build meaningful relationships with health practitioners, making every day rewarding and impactful.
