At a Glance
- Tasks: Lead a vibrant restaurant team, ensuring exceptional guest experiences and smooth operations.
- Company: GiGi, a destination for Italian glamour and unforgettable hospitality.
- Benefits: Opportunity to grow into a General Manager role and work in a dynamic environment.
- Other info: Join a culture that values integrity, teamwork, and excellence.
- Why this job: Be part of creating memorable moments and inspiring a passionate team.
- Qualifications: Experience in hospitality leadership and a passion for Italian cuisine.
The predicted salary is between 31000 - 40000 £ per year.
At GiGi, we are creating more than a restaurant. We are creating a destination. A place where Italian glamour, exceptional food and unforgettable hospitality come together to create moments worth lingering over. As Senior Assistant General Manager, you will be at the heart of making that vision a reality. Working alongside the General Manager, you will lead from the floor, inspire your team and set the standard for every guest experience. You will balance the art of hospitality with the discipline of running a commercially successful business, ensuring every service is as polished behind the scenes as it is in the dining room. This is a role for a leader who believes that great restaurants are built by great people. Someone who coaches, develops and empowers others whilst never losing sight of the details that make every guest feel special.
WHAT YOU WILL DO
- Lead the restaurant alongside the General Manager, ensuring every service reflects the GiGi standard.
- Inspire, coach and develop the team, creating a culture where people feel confident, supported and proud of what they do.
- Lead by example on the floor, delivering warm, knowledgeable and intuitive hospitality that inspires those around you.
- Build a highly engaged team through effective recruitment, training, coaching and succession planning.
- Drive commercial performance by delivering exceptional guest experiences, maximising sales opportunities and controlling labour and costs without compromising hospitality.
- Oversee the smooth operation of the restaurant, ensuring service flows effortlessly across the dining room, bar and kitchen.
- Support the planning and execution of private events, celebrations and key business initiatives.
- Monitor guest feedback, identifying opportunities to continuously improve the experience.
- Ensure compliance with all food safety, health & safety and operational standards.
- Support the General Manager in delivering business objectives, taking ownership of the restaurant whenever required.
- Be a champion of the GiGi culture, ensuring every decision reflects our values and vision.
WHO YOU ARE
- A confident and inspiring leader who brings out the very best in people.
- Passionate about hospitality and driven by creating memorable guest experiences.
- Commercially aware, understanding that exceptional hospitality and strong business performance go hand in hand.
- Calm, decisive and resilient, thriving in a fast-paced environment.
- Someone who leads with humility, integrity and genuine care for both guests and team members.
- Naturally organised with exceptional attention to detail and high personal standards.
- Passionate about Italian food, wine and the theatre of great hospitality.
- Ambitious, motivated and ready to take the next step towards becoming a General Manager.
EXPERIENCE
- Proven experience as an Assistant General Manager, Restaurant Manager or senior hospitality leader within a premium hospitality environment.
- A track record of leading successful, high-performing teams.
- Experience delivering exceptional guest experiences whilst driving commercial performance.
- Strong understanding of labour management, cost control and operational excellence.
- Experience recruiting, coaching and developing hospitality professionals.
- A genuine passion for Italian food, wine and creating unforgettable dining experiences.
To express your interest, we'd love to hear from you.
GiGi's Manchester - Senior Assistant General Manager employer: Gusto Restaurants Ltd
At GiGi, we pride ourselves on being more than just a restaurant; we are a vibrant destination that embodies Italian glamour and exceptional hospitality. Our work culture fosters a supportive environment where team members are empowered to grow and develop their skills, ensuring that every guest experience is memorable. Located in the heart of Manchester, we offer unique opportunities for career advancement within a dynamic team that values passion, integrity, and a commitment to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land GiGi's Manchester - Senior Assistant General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Gusto Restaurants Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Gusto Restaurants Ltd
Don't be shy about reaching out to Gusto Restaurants Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace GiGi's Manchester - Senior Assistant General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Gusto Restaurants Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Gusto Restaurants Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
