Quality Assurance Officer
Department: Quality
Location: Sceptre Court, Tower Hill
Salary: Competitive
About LCCA
At London College of Contemporary Arts (LCCA), we’re committed to delivering high‑quality, industry‑focused education that empowers a diverse student community to succeed creatively and professionally.
The Role
We’re looking for a detail‑driven Quality Assurance Officer to support the delivery and continuous improvement of academic quality across the College. Working closely with the Quality, Compliance and the wider academic teams, you’ll play a key role in strengthening quality processes, supporting validation and review activity, and ensuring alignment with regulatory frameworks.
What You’ll Do
Support programme validation, approval, reapproval and periodic review activity
Contribute to annual monitoring and academic quality reporting cycles
Track and analyse key metrics including continuation and completion
Support governance committees and ensure accurate recording and reporting
Maintain and improve quality systems and data processes
Provide guidance to staff on quality assurance policies and procedures
Support student surveys (e.g. NSS, AMRs) and complaints processes
Collaborate with academic and administrative teams to enhance student experience
What We’re Looking For
Experience in academic quality or assessment processes within UK Higher Education
Knowledge of QAA, OfS and HE regulatory frameworks
Strong data analysis and reporting skills
Excellent written and verbal communication
Ability to build relationships across diverse stakeholders
Highly organised with strong attention to detail
Why Join Us?
You’ll be part of a collaborative team shaping robust, student‑focused quality practices within a growing creative higher education environment.
How to Apply
Please submit a CV and a supporting statement outlining how you meet the essential criteria. Applications should be made via our online careers portal by the closing date. We are committed to recruiting a diverse workforce and welcome applications from all sections of the community.
LCCA is committed to equality, diversity and inclusion and welcomes applications from all backgrounds.
We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.
We’re also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team collegedivisionrecruitment@gus.global
Please note: For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licenced sponsor.
