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- Tasks: Support the legal team by optimising processes and managing legal tech.
- Company: Global University Systems, empowering students through education.
- Benefits: 25 days leave, hybrid working, private medical insurance, and training opportunities.
- Other info: Flexible work environment with excellent career development prospects.
- Why this job: Join a dynamic team and make a real impact in legal operations.
- Qualifications: Experience in legal operations and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
We are looking for an experienced Legal Operations Manager to provide critical operational support to our in‑house Legal function. This role will work closely with the Group General Counsel and Legal team to drive efficiency, consistency, and value across legal processes, systems, and ways of working.
Key Responsibilities:- Onboarding & Offboarding: Coordinate onboarding and offboarding of Legal team members alongside the Senior Executive Legal Assistant, including systems and process training.
- Legal Operations & Process Improvement: Review and optimise legal processes, embedding clear ways of working and ensuring compliance with agreed playbooks and manuals.
- Legal Tech & AI Enablement: Oversee the adoption and optimisation of legal technology and AI tools, working with suppliers and internal teams to ensure effective integration.
- Communications: Draft clear updates from the Legal team to stakeholders, covering process changes, policy updates and key initiatives.
- Invoice & PO Management: Manage legal invoicing queries, monitor compliance with billing guidelines, and liaise with Finance and external law firms.
- Knowledge Management & Training: Maintain legal knowledge hubs, templates, playbooks and matter management data. Support the delivery of training on legal processes and tools.
- Project Management: Support and coordinate legal operations projects aligned to priorities set by the Group General Counsel.
- Highly organised, detail‑focused and comfortable managing multiple priorities.
- Proactive, pragmatic and solution‑oriented.
- Strong communicator, confident working with senior stakeholders.
- Tech‑savvy, with experience using systems such as Agresso, Sage, and iManage.
- Collaborative and able to work effectively with Legal, Finance, IT and external law firms.
- Strong planning, prioritisation and delivery skills.
- Experience in senior operations roles, ideally within a legal or professional services environment.
- Strong capability in data management, MI reporting and business intelligence tools.
- Experience with legal case management / intake systems and data governance.
- Proven experience delivering or influencing cross‑functional operational projects.
- Good understanding of cybersecurity and data security principles relevant to system access and data management.
- 25 days annual leave plus bank holidays - time to rest, recharge, and balance life beyond work.
- Hybrid working - most roles offer hybrid or flexible arrangements to support work-life balance.
- Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
- Private Medical Insurance (T&C's apply) - prioritising your wellbeing with speedy access to healthcare whenever you need support.
- Season Ticket Loan (T&C's apply) - spread the cost of your commute with an interest-free travel loan.
- Eye Care Vouchers - support for regular eye tests and essential eyewear.
- Training & Development opportunities (T&C's apply) - access to short courses via FutureLearn and Group-wide professional development programmes.
- Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc.
- Employee Assistance Programme - confidential support for your wellbeing, whenever you need it.
- Refer a Friend Scheme for staff members (T&C's apply) - earn rewards for helping us bring great talent into the team.
If you feel this is the role you are looking for, please click below to apply for the role! We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Legal Operations Manager in London employer: GUS
Contact Detail:
GUS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Legal Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to connections in the legal field, attend industry events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their legal operations and think about how your skills can add value. Tailor your responses to show you're the perfect fit for their team.
✨Tip Number 3
Showcase your tech-savviness! Be ready to discuss your experience with legal tech and AI tools during interviews. Highlight how you've used these technologies to improve processes and drive efficiency in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Global University Systems.
We think you need these skills to ace Legal Operations Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Legal Operations Manager role. Highlight your relevant experience in legal operations and how it aligns with our mission at Global University Systems.
Showcase Your Skills: We want to see your organisational and communication skills shine through. Use specific examples from your past roles to demonstrate how you've managed multiple priorities and communicated effectively with senior stakeholders.
Be Tech-Savvy: Mention any experience you have with legal tech and data management tools. We’re looking for someone who can optimise processes, so share how you've successfully integrated technology in your previous roles.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at GUS
✨Know Your Legal Operations Inside Out
Before the interview, make sure you thoroughly understand the key responsibilities of a Legal Operations Manager. Familiarise yourself with legal processes, technology, and compliance standards that are relevant to the role. This will help you speak confidently about how you can drive efficiency and value in their legal function.
✨Showcase Your Communication Skills
As a Legal Operations Manager, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully communicated process changes or policy updates in previous roles. This will demonstrate your strong communication skills and ability to work with senior stakeholders.
✨Be Ready to Discuss Tech Savviness
Since the role involves overseeing legal tech and AI tools, be prepared to discuss your experience with systems like Agresso, Sage, or iManage. Highlight any specific projects where you’ve implemented or optimised technology solutions, as this will show your capability in driving tech adoption within legal operations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and project management skills. Think of situations where you had to manage multiple priorities or improve a legal process. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.