At a Glance
- Tasks: Manage building operations, ensuring safety and compliance while delivering excellent customer service.
- Company: Global University Systems empowers students through accessible education and innovative learning.
- Benefits: Hybrid working, pension scheme, travel loans, training opportunities, and staff discounts.
- Other info: Opportunity for professional growth in a supportive and inclusive environment.
- Why this job: Join a dynamic team making a real impact in the education sector.
- Qualifications: Management experience in facilities, health & safety knowledge, and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter and more sustainable future for all. Our institutions offer the broadest range of industry-relevant skills through inclusive, accessible and digital-first learning. We offer a choice of career-enhancing certificates, degrees and post-graduate level qualifications, equipping our thriving multi-national community of students for lifelong success. Our world-leading network and state-of-the-art institutions power the upskilling of our students worldwide.
About the Role
The Building Manager has primary responsibility for the day‑to‑day management of designated buildings, ensuring they are safe, compliant, welcoming and fit for purpose. Acting as the key point of contact for building users, landlords, managing agents and contractors, you will ensure that facilities services are delivered to a high standard and that all statutory, health and safety, and compliance requirements are met. This is a hands‑on, operational role requiring strong stakeholder management, excellent customer service, and a proactive approach to continuous improvement.
Key Responsibilities
- Building Operations & Stakeholder Management
- Day‑to‑day management of assigned buildings, ensuring a safe, healthy and comfortable environment
- Build strong relationships with building users, landlords, managing agents and contractors
- Act as the main point of contact for facilities‑related queries, issues and emergencies
- Ensure service level agreements (SLAs) and performance indicators are met
- Represent facilities services at internal and external meetings
- Health, Safety & Compliance
- Ensure full compliance with all statutory, regulatory and health & safety requirements
- Implement and oversee building health & safety policies and procedures
- Manage fire safety, emergency evacuation plans, incident reporting and investigations
- Maintain oversight of risk assessments, RAMS and building compliance records
- Act as Incident Controller and lead on emergency response procedures
- Facilities & Contractor Management
- Manage essential services including reception, security, cleaning, maintenance, waste and recycling
- Coordinate and monitor contractors, ensuring quality, compliance and value for money
- Manage PPMs, building security and business continuity arrangements
- Maintain accurate building files, asset registers and compliance documentation
- Customer Service & Continuous Improvement
- Deliver a high‑quality facilities service across multiple building users
- Identify opportunities to improve service delivery, efficiency and customer experience
- Support environmental and sustainability initiatives, including energy monitoring and waste reduction
- Contribute to capital expenditure projects, refurbishments and new space openings
- Financial & Operational Management
- Support budget planning and cost control, ensuring best value for money
- Monitor utilities usage and investigate anomalies
- Prepare reports and data analysis on facilities performance and projects
About You
Essential:
- Management qualification or equivalent experience in facilities or building services
- Health & Safety qualification (NEBOSH preferred)
- Proven experience managing buildings, contractors and third‑party suppliers
- Strong knowledge of health & safety legislation and statutory compliance
- Experience delivering high standards of customer service
- Excellent stakeholder management and communication skills
- Strong organisational and administrative capability
- High level of IT literacy, including Microsoft Office
- Experience managing PPMs, compliance records and building security
Desirable:
- Experience working in a higher education or similar complex environment
- Experience using CAFM systems
- Experience managing multi‑site estates
What we offer:
- Hybrid working - most roles offer hybrid or flexible arrangements to support work life balance.
- Contributory Pension Scheme - 5% personal contribution & 3% Company contribution, so you can build long-term financial security with added benefits of the company contributions.
- Season Ticket Loan (T&Cs apply) - spread the cost of your commute with an interest-free travel loan.
- Training & Development opportunities (T&Cs apply) - access to short courses via FutureLearn and Group-wide professional development programmes.
- Staff Discount Scheme - via My Rewards Hub, from various retailers – Fashion, Grocery, Health & Beauty, Travel, Automotive, Furniture, Dining, Sports and Leisure, Electronics, etc.
- Employee Assistance Programme - confidential support for your wellbeing, whenever you need it.
We will screen all applicants and select candidates whose qualifications meet our requirements. We will carefully consider your application during the initial screening and will contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success in your job search.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Building Manager- 6 Month FTC in London employer: GUS
Global University Systems (GUS) is an exceptional employer that champions a culture of inclusivity and innovation, making it an ideal place for a Remote Legal Operations Manager. With a commitment to employee growth through continuous learning and development opportunities, GUS fosters a collaborative environment where your contributions directly impact the educational journeys of students worldwide. Enjoy a flexible work-life balance, competitive benefits, and the chance to be part of a forward-thinking organisation dedicated to transforming lives through education.
