At a Glance
- Tasks: Lead and innovate the Hospitality Management programme, ensuring top-notch delivery and student success.
- Company: Join a modern, student-centred institution dedicated to diverse learners.
- Benefits: Shape the future of education while enjoying a supportive work environment.
- Other info: Opportunity for professional growth in a dynamic academic setting.
- Why this job: Make a real impact on students' lives and the hospitality industry.
- Qualifications: Relevant degree, leadership skills, and experience in curriculum design required.
The predicted salary is between 36000 - 60000 £ per year.
About LCCALCCA is a modern, student-centred institution committed to helping learners from diverse backgrounds achieve their academic and professional goals. Our programmes are designed to be forward-thinking, industry-aware and deeply supportive of students' personal development. We are now seeking an inspiring and highly organised Programme Lead / Course Director for Hospitality Management—a pivotal role that shapes teaching excellence, student experience and the academic direction of this dynamic and fast-evolving subject area.
The Role
As Programme Lead / Course Director, you will oversee the full lifecycle of the Hospitality Management programme, ensuring high-quality delivery, an up-to-date curriculum and a learning experience that equips students for success in a global industry. You will lead a team of academic staff, manage programme performance, and drive the development of innovative teaching, assessment and curriculum design. You'll also engage with industry partners to keep the programme relevant, aspirational and aligned to real-world expectations.
Key Responsibilities
- Programme Leadership & Quality
- Lead the day-to-day management, performance and quality assurance of the Hospitality Management course.
- Oversee teaching, assessments, curriculum planning and academic administration.
- Monitor programme metrics and student feedback, taking proactive steps to enhance outcomes.
- Prepare and lead course team meetings, committee meetings and examination boards.
- Produce annual course monitoring reports and ensure continuous improvement.
- Curriculum Development
- Lead curriculum development, validation and review activities.
- Collaborate with colleagues on interdisciplinary learning and innovative teaching strategies.
- Teaching, Learning & Assessment
- Manage teaching and assessment across delivery modes.
- Implement teaching, learning and digital strategies at programme level.
- Maintain accurate student progress records and provide appropriate feedback.
- People & Student Management
- Lead and support academic staff and contribute to professional development.
- Support student engagement, retention and progression.
- Oversee recruitment, admissions, induction and timetabling.
About You
Essential Qualifications & Skills
- Relevant BA degree and postgraduate qualification or equivalent experience.
- Understanding of teaching, assessment and feedback practices.
- Ability to lead, motivate and collaborate effectively.
- Experience designing and delivering degree-level curriculum.
- Strong communication skills and student-centred values.
Desirable
- PhD or higher-level research qualification.
- Fellowship of the Higher Education Academy.
- Teaching qualification (or willingness to obtain one).
- Professional networks within the hospitality industry.
Experience
- Experience teaching in Higher Education, especially with widening participation students.
- Experience leading academic programmes and managing curriculum, quality and standards.
- Evidence of research, knowledge exchange or professional practice relevant to hospitality/business.
- Experience managing sensitive matters in line with policy.
- Commitment to equal opportunities and innovative teaching methods.
Why Join Us?
This is a unique opportunity to shape the future of Hospitality Management education at a creative, forward-thinking institution. You will influence curriculum innovation, inspire a diverse student community and lead a committed academic team within a supportive environment.
Our Approach
We are committed to ensuring our workforce is reflective of our diverse student population, striving to increase the representation of age, disability, gender identity and expression, religion, race, sex, sexual orientation, and socio-economic background of our employees.
We're also committed to providing adjustments to those who may require support with the recruitment process - please contact the LCCA Talent Acquisition Team.
Please note: For this opportunity, you must be able to prove you have the right to work in the UK.
Programme Lead in Highland employer: GUS
LCCA is an exceptional employer that prioritises a student-centred approach, fostering a vibrant and inclusive work culture where academic staff can thrive. As a Programme Lead in Hospitality Management, you will have the opportunity to shape innovative curricula while collaborating with industry partners, all within a supportive environment that values professional development and diversity. Join us to inspire the next generation of hospitality leaders and make a meaningful impact in a dynamic educational setting.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Lead in Highland
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like GUS. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to GUS
Don't be shy about reaching out to GUS directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Programme Lead in Highland
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about GUS and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at GUS
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
