At a Glance
- Tasks: Lead the store team, deliver exceptional customer experiences, and drive sales performance.
- Company: Henri-Lloyd, a pioneering brand in technical sailing apparel with a rich heritage.
- Benefits: Staff clothing allowance, benefits platform, and growth opportunities within a renowned brand.
- Other info: Dynamic environment focused on innovation and connection to the ocean.
- Why this job: Join a passionate team and shape the new store experience from the ground up.
- Qualifications: Retail management experience and strong leadership skills; passion for sailing is a plus.
The predicted salary is between 30000 - 40000 £ per year.
As Store Manager at the soon-to-open Henri-Lloyd store at Gunwharf Quays, you will be responsible for leading the day-to-day operation of the store, delivering exceptional customer experiences and driving commercial performance.
About Henri-Lloyd: For over 60 years, Henri-Lloyd has been at the forefront of technical sailing apparel. Born from the sea and shaped by innovation, the brand has equipped generations of sailors, explorers and coastal adventurers with performance clothing designed to perform in the most demanding conditions. We’re opening a new brand store in Portsmouth in June 2026 and are looking for a committed Store Manager to lead the retail team and bring the Henri-Lloyd experience to life in store.
The role: As Store Manager, you will be responsible for leading the day-to-day operation of the store, delivering exceptional customer experiences and driving commercial performance. You will play a key role in representing the Henri-Lloyd brand, building strong customer relationships and inspiring your team to perform at their best. This role combines retail leadership, brand storytelling and commercial management.
- Lead and motivate the store team to deliver outstanding customer service
- Drive store sales and KPI performance and achieve commercial targets
- Ensure the store reflects the premium Henri-Lloyd brand standards
- Manage stock levels, visual merchandising and product presentation
- Build strong relationships with customers and the local community
- Oversee staff scheduling, training and development
- Analyse store performance and implement improvements where required
- Maintain operational excellence across the store
About you: We are looking for someone who brings both retail leadership and a passion for the outdoors or sailing culture. You will ideally have:
- Experience managing or supervising a retail team
- Strong commercial awareness and sales focus
- Excellent leadership and communication skills
- An interest in sailing, marine environments or outdoor performance apparel (desirable but not essential)
What We Offer:
- Staff clothing allowance
- Staff Benefits platform
- Opportunity to grow with an internationally recognised sailing brand
- A dynamic and passionate team environment
Why join Henri-Lloyd? Henri-Lloyd is a brand with a unique heritage and a bold future. Joining our team means becoming part of a company built on innovation, craftsmanship and a deep connection to the ocean. You will be part of a brand that continues to push the boundaries of technical apparel while celebrating the culture and spirit of sailing. Apply now to join the Henri-Lloyd team, help bring our heritage of innovation and adventure to life in store and shape the new store in Portsmouth from the very start with your passion.
Retail Store Manager in Portsmouth employer: Gunwharf Quays
Henri-Lloyd is an exceptional employer that offers a vibrant and dynamic work environment at our new store in Gunwharf Quays, Portsmouth. With a strong focus on employee growth and development, we provide opportunities to advance within an internationally recognised sailing brand while fostering a culture of innovation and teamwork. Join us to be part of a passionate team that celebrates the spirit of sailing and delivers outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Portsmouth
✨Tip Number 1
Get to know the brand inside out! Research Henri-Lloyd's history, values, and products. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions. Think about how you would handle various retail scenarios, like managing a team during peak hours or resolving customer complaints. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Henri-Lloyd family.
We think you need these skills to ace Retail Store Manager in Portsmouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for sailing and the outdoors shine through. We want to see how your interests align with our brand's heritage and values.
Tailor Your CV:Make sure your CV highlights your retail management experience and any relevant skills. We’re looking for someone who can lead a team and drive sales, so showcase those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the Store Manager role. Be personal, be engaging, and don’t forget to mention how you can bring the Henri-Lloyd experience to life.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Henri-Lloyd!
How to prepare for a job interview at Gunwharf Quays
✨Know the Brand Inside Out
Before your interview, dive deep into Henri-Lloyd's history and values. Understand their commitment to quality and innovation in sailing apparel. This knowledge will help you connect with the brand during the interview and show your genuine interest.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved store performance. Highlight how you motivated your team to deliver exceptional customer service, as this is crucial for the Store Manager role.
✨Demonstrate Commercial Awareness
Be ready to discuss how you would drive sales and meet KPIs in the new store. Think about strategies you could implement to enhance customer experiences and boost commercial performance, and be prepared to share these ideas.
✨Connect with the Local Community
Since building relationships with customers and the local community is key, think of ways you could engage with them. Share any previous experiences where you’ve successfully built community ties or enhanced customer loyalty in a retail setting.
