At a Glance
- Tasks: Drive sales, deliver top-notch customer service, and manage store operations.
- Company: Join PUMA, a vibrant brand with a dynamic team spirit.
- Benefits: Flexible part-time hours, competitive pay, and a fun work environment.
- Why this job: Be part of a global sports brand and make an impact on customer experiences.
- Qualifications: Strong communication skills and a passion for retail.
- Other info: Three vacancies available; perfect for students looking to gain experience.
The predicted salary is between 10 - 12 £ per hour.
PUMA Location: Gunwharf Quays
Contract type: part‑time
Closing Date:
Overview
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Your mission
- Sales Management: Drive and achieve sales, KPIs, and profitability goals.
- Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
- Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre‑sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
- Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
- Visual Merchandising: Maintain store presentation and visual merchandising standards.
- Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
- Compliance: Ensure compliance with company policies, procedures, and legal requirements.
- Communication: Foster effective communication within the team and with other departments.
- Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
- Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Fostering effective communication within the team and with other departments.
- Problem‑Solving & Strong analytical skills.
- Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
- Technology: Proficiency in retail software and POS systems.
- Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
- Self‑leadership: Ability to work independently and efficiently and be able to manage own emotions and challenges.
Find out more and apply online through PUMA Careers.
Note: There are three vacancies to apply for – 2x Part‑Time 8hrs, 1x Part‑Time 16hrs
Retail Sales Associate (3x Vacancies) in Portsmouth employer: Gunwharf Quays
Contact Detail:
Gunwharf Quays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate (3x Vacancies) in Portsmouth
✨Tip Number 1
Get to know PUMA's vibe! Before your interview, dive into their brand values and culture. Show us how you embody that SPEED & SPIRIT in your own experiences.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. This will help you articulate your customer service skills and sales achievements confidently.
✨Tip Number 3
Bring your A-game to the interview! Dress smartly, be punctual, and come prepared with questions about the role. We love candidates who are genuinely interested in joining our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application lands directly in our hands. Plus, it shows you’re keen on being part of the PUMA family!
We think you need these skills to ace Retail Sales Associate (3x Vacancies) in Portsmouth
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how driven you are to achieve sales and provide top-notch customer service. Share any relevant experiences that highlight your love for the industry.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your skills in sales management, customer experience, and inventory management. This shows us that you understand what we're looking for and that you're a great fit for our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don't forget to apply online through the PUMA Careers page! It's super easy and ensures your application goes directly to us. Plus, it shows you're tech-savvy and ready to embrace our retail environment.
How to prepare for a job interview at Gunwharf Quays
✨Know Your PUMA
Before the interview, do your homework on PUMA. Understand their brand values like SPEED & SPIRIT and how they translate into their retail operations. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Show Off Your Sales Skills
Be ready to discuss your previous sales experiences and how you’ve achieved or exceeded KPIs. Prepare specific examples that highlight your ability to drive sales and provide excellent customer service. This is your chance to demonstrate that you can contribute to their profitability goals.
✨Visual Merchandising Matters
Since the role involves maintaining store presentation, think about how you would arrange products to attract customers. Bring ideas to the table during the interview about visual merchandising that could enhance the shopping experience at PUMA. This shows initiative and creativity!
✨Practice Problem-Solving Scenarios
Prepare for questions that assess your problem-solving skills. Think of situations where you had to resolve conflicts or handle difficult customers. Practising these scenarios will help you articulate your thought process and demonstrate your strong analytical skills effectively.