At a Glance
- Tasks: Assist in daily store operations and deliver exceptional customer experiences.
- Company: Henri-Lloyd, a leading brand in technical sailing apparel for over 60 years.
- Benefits: Staff clothing allowance, benefits platform, and growth opportunities.
- Other info: Dynamic environment with opportunities to grow within an internationally recognised brand.
- Why this job: Join a passionate team and represent a premium sailing brand.
- Qualifications: Retail experience and a passion for the outdoors or sailing culture.
The predicted salary is between 18900 - 23100 £ per year.
About Henri-Lloyd
For over 60 years, Henri-Lloyd has been at the forefront of technical sailing apparel.
Born from the sea and shaped by innovation, the brand has equipped generations of sailors, explorers and coastal adventurers with performance clothing designed to perform in the most demanding conditions.
The Role
As a Sales Assistant/Key Holder, you will be responsible for assisting the store management team in the day-to-day operation of the store, delivering exceptional customer experiences and driving commercial performance.
You will play a key role in representing the Henri-Lloyd brand and building strong customer relationships.
Key Responsibilities
- Drive store sales and KPI performance and achieve commercial targets on shift.
- Ensure the store reflects the premium Henri-Lloyd brand standards
- Assist with visual merchandising and product presentation
- Build strong relationships with customers.
About you
We are looking for someone who brings both retail experience anda passion for the outdoors or sailing culture.
You will ideally have
- Experience working in a luxury brand.
- An interest in sailing, marine environments or outdoor performance apparel(desirable but not essential)
What We Offer
- Staff clothing allowance
- Staff Benefits platform
- Opportunity to grow with an internationally recognised sailing brand
- A dynamic and passionate team environment
- #J-18808-Ljbffr
Henri-Lloyd | Sales Assistant/Key Holder in Portsmouth employer: Gunwharf Quays
Michael Kors at Gunwharf Quays is an exceptional employer, offering a vibrant work culture where fashion enthusiasts can thrive. With competitive compensation, generous employee discounts, and ample opportunities for career advancement, we are dedicated to nurturing talent and ensuring our team feels valued and supported in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Henri-Lloyd | Sales Assistant/Key Holder in Portsmouth
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Gunwharf Quays, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Gunwharf Quays!
We think you need these skills to ace Henri-Lloyd | Sales Assistant/Key Holder in Portsmouth
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Gunwharf Quays, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Gunwharf Quays and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Gunwharf Quays that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Gunwharf Quays
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
