At a Glance
- Tasks: Lead a global team of system engineers and oversee enterprise systems infrastructure.
- Company: Join a dynamic IT infrastructure team focused on innovation and collaboration.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Other info: Work in a multicultural environment with a focus on continuous improvement.
- Why this job: Make a real impact by ensuring the stability and security of critical systems.
- Qualifications: 8+ years in systems engineering with leadership experience; expertise in Microsoft technologies.
The predicted salary is between 63000 - 77000 £ per year.
The System Engineer Team Lead is part of the IT Infrastructure team and reports to the IT Infrastructure Manager. This role is a senior technical leader responsible for overseeing the global systems infrastructure team. This role combines deep technical expertise with leadership responsibilities, ensuring the stability, scalability, and security of enterprise systems. The Team Lead will guide the team in delivering high-quality support, managing complex projects, and aligning infrastructure initiatives with business and IT strategy.
Main Responsibilities
- Lead, mentor, and develop a team of system engineers, fostering a culture of collaboration, accountability, and continuous improvement.
- Allocate resources, set priorities, and ensure timely delivery of infrastructure tasks and projects.
- Act as the escalation point for complex technical issues and guide resolution efforts.
- Oversee the provisioning, configuration, and maintenance of global systems infrastructure, including servers, storage, virtualization, and messaging platforms.
- Drive standardization and automation of infrastructure processes to improve efficiency and reduce operational risk.
- Ensure systems are managed in accordance with SLAs, security policies, and compliance requirements.
- Lead or contribute to the design and implementation of infrastructure projects, including upgrades, migrations, and new deployments.
- Collaborate with project managers and cross-functional teams to ensure smooth transitions from development to production.
- Provide architectural input and strategic recommendations aligned with business goals and IT roadmaps.
- Oversee administration of Microsoft Exchange (O365 & On-prem), Active Directory, Intune, VMware, and related platforms.
- Ensure timely patching, upgrades, and performance tuning of systems in accordance with change management procedures.
- Maintain documentation, monitor system health, and ensure proactive issue detection and resolution.
- Work closely with global IT teams, business units, and vendors to ensure seamless service delivery.
- Communicate effectively with stakeholders, providing updates on system performance, risks, and improvement initiatives.
- Participate in audits, disaster recovery planning, and business continuity efforts.
Profile
- A Bachelor's degree in Computer Science, Information Technology, or a related field.
- 8+ years of experience in systems engineering, with at least 3 years in a leadership or team lead role.
- Proven expertise in Microsoft Exchange (O365 & On-prem), Windows Server, Active Directory, VMware, Intune, and backup solutions (e.g., Veeam).
- Strong understanding of infrastructure architecture, security, and performance optimization.
- Experience managing global environments and supporting systems across multiple time zones.
- Familiarity with ITIL processes, change/incident management, and enterprise monitoring tools.
- MCSE or equivalent certifications are highly desirable.
- Leadership and team development.
- Infrastructure architecture and systems design.
- Advanced troubleshooting and root cause analysis.
- Project management and cross-functional collaboration.
- Excellent communication and stakeholder engagement.
- Strong documentation and process improvement mindset.
- Fluent in English (spoken and written) and work in an international/multi-cultural environment.
Our people make all the difference in our success.
System Engineer Team Lead employer: Gunvor
As a Senior Compliance Officer in our London office, you will be part of a dynamic Ethics & Sustainability Department that values integrity and collaboration. We offer a supportive work culture that prioritises employee growth through continuous training and development opportunities, alongside competitive benefits. Join us to make a meaningful impact on global compliance efforts while working in a vibrant city known for its diverse professional landscape.
