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- Tasks: Deliver top-notch customer service and manage billing processes effectively.
- Company: Global security solutions firm committed to diversity and innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a mission-driven company making the world safer while developing your skills.
- Qualifications: Experience in service invoicing and strong customer service skills required.
- Other info: Dynamic workplace that values fresh ideas and diverse perspectives.
The predicted salary is between 30000 - 42000 £ per year.
A global security solutions firm in Maresfield is seeking a Customer Service & Billing Coordinator. The role is crucial for delivering excellent customer service, managing billing, and supporting finance teams.
Candidates should possess:
- Service invoicing experience
- Outstanding customer service skills
- Competency in Microsoft Dynamics 365
Join a company that values diversity and encourages innovative ideas to create a safer world.
Billing & Customer Service Specialist employer: Gunnebo Entrance Control
Contact Detail:
Gunnebo Entrance Control Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing & Customer Service Specialist
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and billing. We should also be ready to showcase our experience with Microsoft Dynamics 365, as it’s a key part of the role.
✨Tip Number 3
Show off our personality! During interviews, let our passion for customer service shine through. Companies love candidates who can connect with customers and bring innovative ideas to the table.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show that we’re genuinely interested in the position.
We think you need these skills to ace Billing & Customer Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your service invoicing experience and customer service skills. We want to see how your background aligns with the role of a Billing & Customer Service Specialist, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your skills can contribute to delivering excellent customer service. Remember, we love innovative ideas, so feel free to share any unique approaches you have!
Showcase Your Microsoft Dynamics 365 Skills: Since competency in Microsoft Dynamics 365 is key for this role, make sure to mention any relevant experience you have with the software. If you’ve used it in previous jobs, give us some examples of how you’ve leveraged it to improve processes or customer interactions.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on being part of our diverse and innovative team!
How to prepare for a job interview at Gunnebo Entrance Control
✨Know Your Stuff
Make sure you brush up on your knowledge of service invoicing and Microsoft Dynamics 365. Familiarise yourself with common billing processes and customer service scenarios, as this will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided outstanding customer service. Think about specific situations where you resolved issues or went above and beyond for a customer. This will show the interviewers that you truly understand the importance of excellent service.
✨Research the Company
Take some time to learn about the global security solutions firm and its values. Understanding their mission to create a safer world and their commitment to diversity will allow you to tailor your answers and show how you align with their goals.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the team you'll be working with, the company's approach to innovation, or how they support their employees' growth. It shows you're genuinely interested in the role and the company.
