At a Glance
- Tasks: Diagnose and repair advanced equipment while providing top-notch IT support.
- Company: Join a dynamic team at Adecco in Aylesbury.
- Benefits: Enjoy competitive salary, annual bonuses, and 25 days holiday plus perks.
- Other info: Great career growth opportunities in a supportive environment.
- Why this job: Perfect for problem-solvers who love variety in tech and engineering.
- Qualifications: Experience in IT support and troubleshooting is essential.
The predicted salary is between 32000 - 34000 £ per year.
Location: Aylesbury
Contract Details: Full time, permanent
Hours: Monday - Friday, 9am - 5pm (1 hour lunch break)
Salary: £32,000 - £34,000 per annum
Benefits & Perks:
- Annual bonus scheme
- 25 days holiday + 3 days Christmas shutdown (+ bank holidays)
- Holiday buy/sell scheme
- Pension (with employer contribution)
- Private medical (after qualifying period)
- Company laptop & mobile
- Ongoing training and development
- Employee perks, discounts & company events
Responsibilities:
- Workshop & Repair Management:
- Diagnose, troubleshoot and coordinate the repair of hardware and software faults on advanced equipment
- Manage workshop-based investigations and repairs of equipment returned from customer sites
- Use diagnostic software and technical processes to identify root causes and implement effective solutions
- Provide technical support to customers via phone, email and remote support tools
- Work closely with colleagues and technical teams to resolve complex issues
- Maintain accurate service records, repair documentation and customer support cases within the CRM system
- Support field-based engineers throughout the UK when required
- Occasionally accompany Field Service Engineers to customer sites across locations such as Oxford, Cambridge and London
- Internal IT Support:
- Provide IT support to office and field-based staff
- Troubleshoot day-to-day issues (Windows 11, password resets, user access, etc.)
- Support Microsoft 365, Active Directory, and general IT systems
- Assist with on-boarding/off-boarding, equipment setup, and IT asset tracking
- Liaise with central IT teams for escalations
Essential Skills & Experience:
- Scientific background with experience working within a laboratory, life sciences, biotechnology or technical instrumentation environment is highly beneficial
- Proven experience diagnosing, troubleshooting and repairing hardware and software faults
- Previous experience in an IT Support role is essential
- Science degree or medical background advantageous
- Strong troubleshooting and problem-solving skills
- Knowledge of Windows 11, Microsoft 365, and Active Directory
- A practical, detail-focused and people-oriented approach
- Full UK driving licence
This is a great opportunity for someone who enjoys variety, problem-solving, and working across both IT and engineering in a supportive environment.
For more information about this exciting opportunity, please contact Adecco Aylesbury or apply via this job site.
Technical Service Engineer Aylesbury, Buckinghamshire Adecco £32,000 - 34,000 - Annum 2 hours ago employer: Gumtree
Join a warm and welcoming family in Islington as a Part Time Nanny Housekeeper, where you will enjoy a supportive work culture that values kindness and organisation. This role offers flexible hours, allowing for a healthy work-life balance while providing meaningful childcare and household support. With opportunities to engage with school-aged children and a friendly dog, this position is perfect for those looking to make a positive impact in a nurturing environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Service Engineer Aylesbury, Buckinghamshire Adecco £32,000 - 34,000 - Annum 2 hours ago
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Gumtree values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Gumtree might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Gumtree!
✨Direct Apply to Gumtree
Let's not forget to apply directly through the Gumtree website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical Service Engineer Aylesbury, Buckinghamshire Adecco £32,000 - 34,000 - Annum 2 hours ago
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Gumtree.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Gumtree. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Gumtree
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
