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- Tasks: Engage with residents and support community projects to enhance living experiences.
- Company: Fairhive Homes, a non-profit housing association dedicated to community welfare.
- Benefits: Competitive salary, health cash plan, flexible working conditions, and career development opportunities.
- Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
- Qualifications: Experience in resident liaison, strong communication skills, and good organisational abilities.
- Other info: Join a diverse team committed to inclusivity and community impact.
The predicted salary is between 28400 - 38400 £ per year.
We’re on the hunt for a dedicated and enthusiastic Resident Liaison Officer to join our amazing Operations team at Fairhive! If you enjoy helping others, working in a supportive environment, and contributing to meaningful projects, this could be the perfect role for you.
About the role… As a valued team member, you will play an essential role in our daily operations where no two days are the same. Your contributions will help the team deliver on our goals and contribute to Fairhive’s overall success. The role will require teamwork and collaboration so if you have previous relevant experience and a drive to succeed then we want to hear from you!
Responsibilities will include:
- Facilitating tenant and community involvement in maintenance and improvement programmes.
- Leading tenant consultation and communication, including producing newsletters and organising meetings and visits.
- Supporting planned maintenance teams, contractors and consultants with resident liaison duties, including PVP management and home/site visits.
- Dealing with non-access issues, passing hoarding and welfare referrals to the Housing Team.
- Assisting with Decants in the event of properties being uninhabitable.
Key Requirements:
- Experience in a similar role
- Strong verbal and written communication skills and the ability to have difficult conversations
- Good organisational, time management, administrative and prioritisation skills
- Intermediate IT skills
- A full driving licence
This role will require a Standard DBS check.
At Fairhive Homes, we’re driven by a simple yet powerful vision: “Homes for Living, Communities for Life.” This isn’t just what we do; it’s what we strive for every day. As a non-profit housing association, we’re dedicated to providing affordable housing to over 20,000 individuals in our community. Our residents are truly at the heart of everything we do.
We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones, our mission is to foster thriving communities where everyone feels welcome and can proudly say, 'This is my home.'
We believe that a strong community starts with quality housing, and we’re here to make that vision a reality. In this role, you’ll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised.
At Fairhive, we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments. We believe that flexibility fosters a more productive and enjoyable working environment. Therefore, depending on the role requirements, we offer flexible working conditions that help you balance your work and life!
You’ll be part of a mission-driven organisation that makes a tangible difference in the community, allowing you to feel fulfilled in your work every day.
Our commitment to you: We’re focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work, contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what we’re looking for.
We are really proud of our initiatives to become an employer of choice, whether it’s coming along to one of our Menopause Café’s, becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus, our supportive team culture and active social committee mean you’ll always have a strong network of people around you!
We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what we’re looking for, but you believe you can bring something valuable to the role, we still want to hear from you!
If you’re ready to take the next step in your career and work in an environment that values your contributions, please apply, we can’t wait to meet you!
The closing date for applications will be 2nd March 2026, but we might close it early if we find the right person before this date.
Resident Liaison Officer Aylesbury, Buckinghamshire Fairhive Homes £33,083 - Annum 7 hours ago employer: Gumtree
Contact Detail:
Gumtree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer Aylesbury, Buckinghamshire Fairhive Homes £33,083 - Annum 7 hours ago
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fairhive Homes. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to resident liaison duties. Think about examples from your past experiences that showcase your communication skills and ability to handle difficult conversations. We want you to feel confident when you walk into that interview!
✨Tip Number 3
Show your passion for community work! During your interview, share why you’re excited about helping residents and improving communities. Your enthusiasm can be contagious, and it’s a great way to connect with the interviewers at Fairhive.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It’s also a chance to reiterate your interest in the role and remind them why you’d be a great fit for the team.
We think you need these skills to ace Resident Liaison Officer Aylesbury, Buckinghamshire Fairhive Homes £33,083 - Annum 7 hours ago
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Resident Liaison Officer role. Use keywords from the job description to show that you understand what Fairhive is looking for.
Showcase Your Communication Skills: Since strong verbal and written communication skills are key for this role, don’t shy away from demonstrating these in your application. Whether it’s through a well-structured cover letter or clear examples in your CV, let us see your ability to communicate effectively.
Highlight Relevant Experience: If you've got experience in similar roles, make sure to bring that to the forefront. Share specific examples of how you've facilitated tenant involvement or managed communications, as this will resonate with what we’re looking for at Fairhive.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Gumtree
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with tenant involvement, communication strategies, and how to handle difficult conversations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since strong verbal and written communication skills are key for this position, prepare examples of how you've successfully communicated with tenants or managed consultations in the past. Practising these scenarios can help you feel more confident during the interview.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage your time and prioritise tasks. Share specific instances where your organisational skills made a difference in your previous roles. This will show that you can handle the varied responsibilities of the job effectively.
✨Emphasise Your Community Focus
Fairhive Homes is all about community and support. Be prepared to talk about your passion for helping others and how you’ve contributed to community projects in the past. This will resonate well with the values of the organisation and show that you're a great fit.
