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- Tasks: Lead the development of Payments and Shipping, ensuring a seamless marketplace experience.
- Company: Gumtree is a leading UK online classifieds platform connecting millions to buy, sell, and trade.
- Benefits: Enjoy hybrid working, an excellent salary, annual bonus, private medical, and a 6% pension contribution.
- Why this job: Join during an exciting transformation to shape the future of Gumtree and make a real impact.
- Qualifications: Experience in a similar role with expertise in ship and pay operations and Go-To-Market strategies.
- Other info: Be part of a passionate team focused on collaboration and redefining community connections.
The predicted salary is between 57600 - 86400 £ per year.
We’re looking for a strategic and operationally minded Commercial Manager (or Marketplace Operations Manager) to lead the development and performance of our Payment and Shipping offering. You’ll play a critical role in ensuring a seamless, scalable, and customer-centric experience across our marketplace as we introduce Transactions and Delivery to the site. You’ll be responsible for driving commercial outcomes, go-to-market strategies, improving operational efficiency, and collaborating cross-functionally to enhance the end-to-end shipping and payment journey for buyers and sellers. This is an exceptional opportunity to deliver impact at scale! You’ll join us during a period of exciting growth and secure long-term investment in the business.
Location: London, hybrid working applies with 3 days in the office.
About the role:
Reporting to the Head of Consumer Growth, you’ll own the Commercial Strategy and Operational execution of our Payments and Shipping product. Your key responsibilities will be focussed around executing on our clear Ship and Pay product vision, ensuring this is aligned with the overarching company strategy & business goals. You’ll undertake project management, ensuring complete oversight of the initiative, flagging up and acting up on risks and opportunities where appropriate. You’ll own the Go-To-Market Strategy to drive adoption and revenue growth. Additionally, you’ll be responsible for marketplace operations, owning the operational performance and establishing a strong feedback loop for continuous enhancements. You’ll be highly data and insights driven, conducting thorough market research and commercial analysis to identify trends and growth opportunities and to report on results. This is a highly cross functional role where you’ll work closely with product, engineering, commercial and operations team across UK and China to ensure alignment and effective execution of business initiatives.
Gumtree is an equal opportunities employer, valuing diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants.
What’s in it for you?
- An exciting opportunity to join Gumtree as we embark upon a journey of growth and transformation.
- A business with purpose - we are on a mission to make buying and selling safer, simpler and more enjoyable.
- An opportunity to work on a key 0 to 1 strategic product that will transform the way Gumtree operates.
- A culture of collaboration with passionate people building a business we can be proud of.
- An excellent salary and perks including annual bonus, private medical and 6% contributory pension.
What are we looking for?
- Previous experience in a similar Senior Commercial Manager or Marketplace Operations role in a fast-paced marketplace, digital platform or ecommerce scale-up environment.
- Subject matter expertise on ship and pay operations is required.
- You’ll have sound expertise in creating and executing Go-To-Market strategies, including taking new products to market.
- Skilled in cross functional working including experience working with Product teams to optimise performance and implement new solutions.
- Strong analytical and problem-solving skills.
- Demonstrate data-driven mindset and how that insight can be turned into action / outcomes.
- Proven track record of driving revenue and achieving growth objectives.
- Ability to thrive in a fast-paced environment and adapt to changing market dynamics.
About Us
Gumtree is one of the UK’s most popular online classifieds platforms, connecting millions of people every month to buy, sell, and trade. Our vision is to be the go-to marketplace for the Home, making every transaction effortless and secure. We’re embarking on an exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace where buying, and selling is safer, simpler and more enjoyable for everyone. This is your opportunity to join a dynamic team at the forefront of reshaping a household name for the digital age. Together, we’re redefining how communities connect and trade, building a platform that’s ready for the future.
At Gumtree, we don’t just offer jobs; we offer journeys. We empower our employees to make a personal impact in a trusting, and authentic culture. Experience a passionate team, where high performance and growth are fuelled by the power of teamwork and genuine connections. Join us and play a key role in shaping the future of Gumtree.
Senior Commercial Manager – Payments & Shipping employer: Gumtree.com
Contact Detail:
Gumtree.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Commercial Manager – Payments & Shipping
✨Tip Number 1
Familiarise yourself with Gumtree's current payment and shipping offerings. Understanding their existing processes will help you identify areas for improvement and demonstrate your strategic thinking during discussions.
✨Tip Number 2
Network with professionals in the payments and shipping sectors. Engaging with industry experts can provide insights into best practices and trends, which you can leverage to showcase your knowledge in interviews.
✨Tip Number 3
Prepare to discuss specific examples of successful go-to-market strategies you've implemented in the past. Highlighting your experience in driving revenue growth will resonate well with the hiring team.
✨Tip Number 4
Stay updated on the latest developments in e-commerce and marketplace operations. Being knowledgeable about emerging technologies and consumer behaviours will position you as a forward-thinking candidate.
We think you need these skills to ace Senior Commercial Manager – Payments & Shipping
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in B2C or C2C Payments and Shipping. Emphasise your previous roles in commercial management or marketplace operations, showcasing specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that clearly articulates your understanding of Gumtree's mission and how your skills can contribute to their growth. Mention your expertise in Go-To-Market strategies and your ability to drive revenue, making it clear why you are the ideal candidate for this role.
Highlight Analytical Skills: Since the role requires strong analytical and problem-solving skills, provide examples in your application of how you've used data-driven insights to make impactful decisions in previous positions. This will demonstrate your capability to thrive in a fast-paced environment.
Showcase Cross-Functional Collaboration: Illustrate your experience working cross-functionally with product, engineering, and operations teams. Highlight specific projects where you successfully collaborated to enhance operational performance, as this is a key aspect of the role at Gumtree.
How to prepare for a job interview at Gumtree.com
✨Understand the Company and Its Vision
Before your interview, take some time to research Gumtree's mission and recent developments. Familiarise yourself with their vision of transforming the marketplace and how your role as a Senior Commercial Manager can contribute to that goal.
✨Showcase Your Analytical Skills
Given the emphasis on data-driven decision-making in this role, be prepared to discuss specific examples where you've used data analysis to drive commercial outcomes. Highlight any tools or methodologies you’ve employed to gather insights.
✨Prepare for Cross-Functional Collaboration Questions
This position requires working closely with various teams. Think of instances where you've successfully collaborated with product, engineering, or operations teams. Be ready to explain how you navigated challenges and achieved results together.
✨Demonstrate Your Go-To-Market Strategy Experience
Since you'll be responsible for executing go-to-market strategies, prepare to discuss your past experiences in launching new products. Outline the steps you took, the challenges faced, and the outcomes achieved to illustrate your expertise.