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- Tasks: Lead HR operations, manage recruitment, onboarding, payroll, and employee relations.
- Company: Join Gumtree, a leading online marketplace transforming into a modern platform.
- Benefits: Enjoy private healthcare, pension schemes, and wellbeing initiatives.
- Why this job: Make a visible impact in a dynamic environment with exciting growth opportunities.
- Qualifications: Proven HR experience in the UK, strong communication skills, and knowledge of employment law.
- Other info: Flexible hybrid working model with a supportive and authentic culture.
The predicted salary is between 36000 - 60000 £ per year.
Are you a proactive HR professional ready to take the next step in a role where your impact is visible every single day? This isn’t just a job; it’s an invitation to join the Gumtree journey during an era of exciting transformation. As we revolutionise our much-loved platform into a cutting-edge, modern marketplace, we need your agility and expertise to help steer our people operations toward the future.
Location: London (Waterloo) – This role follows a flexible hybrid model, requiring a minimum of 3 days per week in our Waterloo office and 2 days remote.
About The Role
As our HR Operations Support Manager, you will hold a central, high-visibility role that touches every stage of the employee lifecycle. You will drive the candidate experience by overseeing full-cycle recruitment and building a diverse talent brand. Once a new hire joins, you will manage the seamless onboarding process, from contracts and background checks to induction. Your scope continues through the day-to-day journey, where you will manage payroll, administer benefits, and act as a trusted advisor to managers on performance and employee relations. You will also play a key role in growth through L&D administration and internal engagement initiatives. Finally, you will ensure a professional and compliant exit process during off-boarding. Beyond HR, you will take ownership of our office environment, overseeing health and safety and facilities to ensure our team has a safe and functional space.
Gumtree is an equal opportunities employer, valuing diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants.
What’s in it for You?
- Impactful Growth: You will lead high-impact projects and innovate transformative initiatives in a business that values your personal impact.
- True Flexibility: Enjoy a balanced hybrid working model that blends collaborative office days with remote flexibility.
- Comprehensive Wellbeing: Access private healthcare, pension schemes, and dedicated wellbeing initiatives designed to support you.
- Authentic Culture: Work within a supportive, trusting environment where high performance is fuelled by genuine connections.
- Competitive Reward: Receive a competitive base salary while working in a vibrant Waterloo location.
What We’re Looking For
You possess proven experience as an HR Generalist in the UK, within a small to medium-sized technology or digital scale-up business. You enjoy a broad remit that captures all the moments that matter across the entire employee lifecycle. You have a deep understanding of UK employment law, ACAS guidelines, and GDPR compliance. You are a confident communicator who can manage complex employee relations issues and influence stakeholders at all levels. You are flexible and adaptable and comfortable providing broader business support including office and facilities management as well as H&S. You thrive on data, with the ability to maintain HR systems and use analytics to support strategic decision-making. You have a bias for action and can handle day-to-day administration with a drive for continuous process improvement.
About Us
Gumtree is one of the UK’s most popular online marketplaces, connecting millions of people every month to buy, sell, and trade. Our vision is to be the go-to marketplace for the home, making every transaction effortless and secure. We’re embarking on an exciting transformation to revolutionise this much-loved platform into a cutting-edge, modern marketplace where buying and selling is safer, simpler and more enjoyable for everyone. This is your opportunity to join a dynamic team at the forefront of reshaping a household name for the digital age. Together, we’re redefining how buyers and sellers across the UK connect and trade, building a platform that’s ready for the future. At Gumtree, we don’t just offer jobs; we offer journeys. We empower our employees to make a personal impact in a trusting and authentic culture. Experience a passionate team, where high performance and growth are fuelled by the power of teamwork and genuine connections. Join us and play a key role in shaping the future of Gumtree. Ready to start your journey? Apply today!
HR Operations Support Manager employer: Gumtree.com
Contact Detail:
Gumtree.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Operations Support Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At Gumtree, we value authenticity and teamwork, so think about how your experiences align with our mission and be ready to share those stories!
✨Tip Number 3
Practice your responses to common HR interview questions. Focus on showcasing your experience with employee lifecycle management and how you've driven positive change in previous roles. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Gumtree journey.
We think you need these skills to ace HR Operations Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the HR Operations Support Manager role. Highlight your experience in full-cycle recruitment, onboarding, and employee relations to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining Gumtree and how your background makes you the ideal candidate for this transformative journey.
Showcase Your Data Skills: Since we thrive on data, don’t forget to mention any experience you have with HR systems and analytics. Let us know how you’ve used data to drive decisions or improve processes in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!
How to prepare for a job interview at Gumtree.com
✨Know Your Stuff
Make sure you brush up on your knowledge of UK employment law, ACAS guidelines, and GDPR compliance. Being able to discuss these topics confidently will show that you're not just familiar with the basics but are ready to tackle complex HR issues.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in full-cycle recruitment, onboarding, and employee relations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Emphasise Flexibility and Adaptability
Gumtree values agility, so be ready to discuss how you've adapted to changes in previous roles. Share instances where you've successfully managed multiple responsibilities, like office management alongside HR tasks, to demonstrate your versatility.
✨Engage with Their Vision
Familiarise yourself with Gumtree's transformation journey and be prepared to discuss how you can contribute to their goals. Showing genuine interest in their mission and culture will help you stand out as a candidate who aligns with their values.