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- Tasks: Lead daily operations of a vibrant theme park and ensure unforgettable guest experiences.
- Company: Gulliver’s Valley, a fun-filled theme park with a focus on safety and enjoyment.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career growth.
- Why this job: Be the driving force behind memorable adventures for families and guests.
- Qualifications: Experience in management and a passion for delivering exceptional service.
- Other info: Join a lively team and make a real impact in the entertainment industry.
The predicted salary is between 48000 - 72000 £ per year.
Gulliver’s Valley is seeking an experienced, energetic General Manager to lead the day-to-day running of our theme park, rides, accommodation, retail, catering, events, and entertainment. You’ll oversee four Heads of Department and a seasonal team of around 150 people, ensuring safe, smooth, and memorable experiences for all guests.
What You’ll Do
- Lead all aspects of health & safety, ride safety, food safety, and fire safety.
- Oversee daily operations across rides, shows, accommodation, retail, and food & beverage.
- Manage, coach and support four Heads of Department, line managers, supervisors and a large seasonal team.
- Champion exceptional guest service and resolve guest feedback professionally.
- Drive commercial performance across admissions, retail, catering, accommodation, and events.
- Work closely with central support teams and external stakeholders.
Working Pattern
Full-time role including weekends.
General Manager in Sheffield employer: Gulliversfun
Contact Detail:
Gulliversfun Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the theme park industry or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've successfully managed teams and improved guest experiences in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to Gulliver’s Valley and express your interest in the General Manager role. A personal touch can make all the difference.
✨Tip Number 4
Stay positive and persistent! The job search can be tough, but keep applying through our website and don’t hesitate to follow up on your applications. We’re rooting for you!
We think you need these skills to ace General Manager in Sheffield
Some tips for your application 🫡
Show Your Leadership Skills: As a General Manager, we want to see your leadership style shine through in your application. Share examples of how you've successfully managed teams and driven performance in previous roles.
Highlight Your Safety Experience: Health and safety are crucial in our industry. Make sure to detail your experience with health & safety protocols, especially in managing rides and food safety, to show us you’re the right fit for the role.
Demonstrate Guest Service Excellence: We’re all about creating memorable experiences for our guests. Include specific instances where you’ve gone above and beyond to ensure exceptional guest service, as this is key to our success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Gulliversfun
✨Know the Park Inside Out
Before your interview, make sure you’ve done your homework on Gulliver’s Valley. Familiarise yourself with their rides, accommodation options, and any recent events or changes. This shows your genuine interest and helps you speak confidently about how you can enhance guest experiences.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a large team. Prepare examples of how you've successfully managed teams in the past, particularly in high-pressure environments. Think about specific challenges you faced and how you resolved them while maintaining team morale.
✨Emphasise Safety First
Health and safety is paramount in this role. Be ready to discuss your experience with safety protocols, especially in theme parks or similar settings. Highlight any relevant certifications or training you have that would reassure them of your commitment to safety.
✨Prepare for Guest Service Scenarios
Exceptional guest service is key at Gulliver’s Valley. Think of scenarios where you turned negative guest feedback into positive outcomes. Practising these stories will help you demonstrate your problem-solving skills and your ability to champion guest satisfaction.
