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- Tasks: Welcome guests, assist with check-ins, and ensure a magical stay.
- Company: Join a fun and friendly resort team dedicated to guest experiences.
- Benefits: Flexible hours, family tickets, team outings, and free parking.
- Other info: Great opportunities for career progression in a vibrant environment.
- Why this job: Be part of creating unforgettable memories for guests every day.
- Qualifications: Hospitality experience is a plus, but passion for service is key.
The predicted salary is between 20000 - 25000 £ per year.
Sporting big smiles, our Front of House Assistants welcome our guests upon arrival at the resort and check them into their Princess Suites, Dinosaur Dens, Pirate Cabins and Safari Lodges. You'll offer assistance to guests during their entire stay, ensuring that every sleepover experience is comfortable, enjoyable and magical. You'll handle telephone enquiries, help with special requests and daily administrative tasks. As part of the front of house team, you'll also assist with bar and kitchen work where necessary, and help to keep communal areas clean and tidy. You'll also assist our retail team with helping guests fill out passports and input them into our system.
Requirements
- Experience in a hospitality role preferred but not essential.
Benefits
- Flexible Hours
- Tickets for Friends and Family
- Incentives & Rewards
- Team Days Out
- Full Uniform Supplied (including warm coats for colder months)
- Free On-site Parking
- Opportunities for Progression
Front of House Assistant employer: Gulliversfun
Contact Detail:
Gulliversfun Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Gulliver's and their values. This will help you connect with the team and show that you're genuinely interested in being part of their magical experience.
✨Tip Number 2
Practice your people skills! As a Front of House Assistant, you'll be the face of the resort. Role-play common scenarios with friends or family to boost your confidence in handling guest enquiries and special requests.
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and shows that you’re ready to represent Gulliver's with a big smile.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance of landing that dream job as a Front of House Assistant.
We think you need these skills to ace Front of House Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm for hospitality and making guests feel welcome.
Tailor Your Experience: Even if you don't have direct experience in hospitality, think about any relevant skills or experiences you've had. Whether it's customer service or teamwork, make sure to highlight how these can help us create magical experiences for our guests.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see all the other exciting opportunities we have!
How to prepare for a job interview at Gulliversfun
✨Show Your Hospitality Spirit
Make sure to highlight any previous experience in hospitality, even if it's informal. Share stories that showcase your ability to create a welcoming atmosphere and handle guest inquiries with a smile.
✨Know the Resort Inside Out
Familiarise yourself with the resort's offerings, like the Princess Suites and Dinosaur Dens. Being able to discuss these features will show your enthusiasm and help you connect with the interviewers.
✨Demonstrate Teamwork Skills
Since you'll be part of a front of house team, be ready to talk about your experiences working collaboratively. Share examples of how you've supported colleagues in busy environments or helped out in different areas.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might need to handle a guest's request or complaint. Practise staying calm and positive, as this will reflect your ability to manage real-life situations effectively.