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- Tasks: Lead and inspire a team of 90 in retail and catering at Gulliver's Theme Park.
- Company: Gulliver's Theme Park Resorts offers a fun and dynamic work environment.
- Benefits: Enjoy flexible hours, free parking, and team days out.
- Why this job: Create amazing guest experiences while developing your leadership skills in a vibrant setting.
- Qualifications: Experience in retail and hospitality management with strong leadership and communication skills.
- Other info: Full-time role with opportunities for progression; interviews on 18th June 2025.
The predicted salary is between 24000 - 30000 £ per year.
We are looking for a fun and versatile Retail and Catering Manager to join our Management Team at Gulliver's Theme Park & Resort in Warrington. Reporting to the Commercial manager, you will be entirely responsible for all retail, food and beverage aspects of the business. You will be required to lead, manage, and inspire a team of approx. 90 team members across the Resort with the aim to maximise and grow sales, profit, service & quality. By leading your supervisors and their teams, you will deliver a common purpose of providing outstanding service and creating an amazing guest experience and a great place to work. You will need to build strong relationships with other departments and work collaboratively to deliver the overall resort guest experience and continuously improve on feedback.
Location: Warrington
Hours: Full-time
Salary: £28,000 - £30,000 per annum
Requirements / Qualifications:
- Successful management of a retail and hospitality.
- Strong leadership skills.
- Be able to spot sales opportunities and increase revenue.
- Demonstrated ability to coach and be part of a team.
- Be a confident decision maker.
- Manage conflicting priorities when under pressure.
- Understand and manage financial budgets.
- Hold a level 2 food hygiene certificate.
- Ability to multi-task and work effectively in a fast-paced, dynamic environment.
- To work well under pressure with the ability to multitask.
- You must be a self-motivated individual who works well unsupervised.
- You must be an excellent communicator and to build relationships with guests and clients alike.
- Have knowledge of industry best practices, trends, and related legislation.
- You must have experience of working in high volume of retail and catering outlets, either within the attractions, leisure, hospitality, or large holiday park environment.
Information For Candidates:
You will need to have proof of right to work in the UK (either a birth certificate or current passport) and be able to provide details of a reference. Please ensure that you have both before applying.
Staff Benefits:
- Flexible Hours
- Tickets for Friends and Family
- Incentives & Rewards
- Team Days Out
- Full Uniform Supplied (including warm coats for colder months)
- Free On-site Parking
- Opportunities for Progression
Retail & Catering Manager employer: Gulliver's Theme Park Resorts
Contact Detail:
Gulliver's Theme Park Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail & Catering Manager
✨Tip Number 1
Familiarise yourself with Gulliver's Theme Park and its offerings. Understanding the unique aspects of the park will help you demonstrate your enthusiasm and knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Gulliver's Theme Park. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your leadership skills and ability to inspire others will be crucial for this role.
✨Tip Number 4
Research industry trends in retail and catering, especially within the leisure sector. Being able to speak knowledgeably about current best practices will set you apart as a candidate who is proactive and informed.
We think you need these skills to ace Retail & Catering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and hospitality management. Emphasise your leadership skills and any achievements that demonstrate your ability to increase sales and improve guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams and improved service quality in previous positions.
Highlight Relevant Qualifications: Include any certifications that are relevant to the role, such as your Level 2 food hygiene certificate. This shows you meet the necessary requirements and understand industry standards.
Showcase Your Soft Skills: In your application, highlight your communication skills and ability to build relationships with both guests and team members. These are crucial for a Retail & Catering Manager role, so provide examples of how you've excelled in these areas.
How to prepare for a job interview at Gulliver's Theme Park Resorts
✨Show Your Leadership Skills
As a Retail & Catering Manager, you'll be leading a large team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and inspired teams in the past.
✨Demonstrate Your Sales Acumen
Highlight your ability to spot sales opportunities and increase revenue. Prepare specific examples of strategies you've implemented that led to increased sales or improved customer satisfaction.
✨Emphasise Team Collaboration
Since the role requires building strong relationships with other departments, be ready to talk about your experience working collaboratively. Share instances where teamwork led to successful outcomes.
✨Prepare for Pressure Scenarios
The hospitality industry can be fast-paced and stressful. Think of examples where you've effectively managed conflicting priorities under pressure, showcasing your ability to multitask and stay calm.
