At a Glance
- Tasks: Coordinate import/export freight and manage customs documentation for smooth operations.
- Company: Join GAC, a global leader in shipping and logistics since 1956.
- Benefits: Enjoy 38 days annual leave, flexible working, and comprehensive training opportunities.
- Other info: Join a diverse workplace committed to wellbeing and professional growth.
- Why this job: Be part of a supportive team focused on customer service and sustainability.
- Qualifications: 1 year customs clearance experience and strong communication skills required.
The predicted salary is between 29250 - 35750 £ per year.
Could you be the person we are looking for to join us as our new Operations Coordinator - Customs in Teesside? We want to hear from you.
What would your day at GAC look like?
- Coordinate the timely and efficient movement of import and export freight by preparing accurate import and export declarations.
- Prepare and manage customs and shipping documentation, ensuring compliance with HMRC regulations and company procedures.
- Act as a key point of contact for customers, suppliers, carriers and customs authorities.
- Maintain accurate records, costings and invoicing information while supporting the smooth movement of freight.
- Monitor shipment progress, resolve customs-related issues and provide updates to customers and internal stakeholders.
- Build strong working relationships and contribute to continuous improvement across customs and logistics operations.
Job requirements
What are we looking for?
- At least 1 year of experience in customs clearance.
- Strong communication and organisational skills.
- Ability to produce and maintain accurate documents.
- Ability to prioritise workloads, solve problems and work effectively in a fast‑paced environment.
- Competent user of Microsoft Office.
- Previous experience using customs software ASM Sequoia is preferred.
What’s in it for you?
This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.
With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long‑term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.
As our Operations Coordinator - Customs in Teesside you will have the opportunity to work as part of a team who apply the highest standard of customer services to everything we do and aim to be industry leaders within all the sectors we serve.
GAC UK gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects. You will also enjoy:
- 38 days’ annual leave per year (inclusive of bank holidays) plus a day off on your birthday.
- Access to Vitality at Work Scheme.
- Company pension.
- Life assurance.
- Employee assistance programme.
- Enhanced maternity and paternity benefits.
In 2021, we launched our ten-year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well‑being of our people, and influencing our stakeholders to do the same.” We will accomplish our mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).
At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence.
We have a team of Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives. We’re passionate about diversity and inclusion, and we received Maritime UK Diversity in Maritime Charter Status in 2021, reflecting our commitment to taking real steps to improve diversity in our organisation.
In January 2026, Campaign Against Living Miserably (CALM) became our official Charity of the Year. Throughout the year, we will be raising funds to support CALM’s life‑saving suicide prevention helpline.
We’re looking forward to hearing from you.
Operations Coordinator - Customs employer: Gulf Agency Company
Gulf Agency Company is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional growth. With 38 days of annual leave, a comprehensive pension scheme, and enhanced family benefits, employees in Teesside can thrive both personally and professionally while being part of a global team dedicated to excellence in shipping operations.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Coordinator - Customs
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Gulf Agency Company and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Gulf Agency Company!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Gulf Agency Company keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Coordinator - Customs
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Gulf Agency Company:This is your chance to really connect with the team at Gulf Agency Company. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Gulf Agency Company
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Gulf Agency Company.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Gulf Agency Company that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Gulf Agency Company. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
