Marine and Terminal Services Operator - Bristol

Could you be the person we’re looking for to join our team in Bristol as our new MATS Operator? We want to hear from you!

The MATS Operator is responsible for supporting safe, compliant and efficient operations for Marine & Terminal Services clients. The role provides a key operational link between vessels, terminals and the MATS team, ensuring vessel attendance, cargo transfer activities, documentation, communication and QHSSE requirements are completed to the required standard. The role is essential in maintaining service quality, avoiding vessel delays and supporting customer satisfaction.

What would your day at GAC look like?

• Assisting Jetty Operators to ensure vessels are safely berthed, correctly moored, and aligned with shore loading arms and terminal connections.
• Operating valves and monitoring vessel discharge operations ensuring all hourly and safety checks are being completed.
• Completing regular line walks to monitor for leaks and adjusting connections as required.
• Completion and distribution of operational documentation and acting as a key link between internal and external stakeholders, ensuring information is communicated professionally and efficiently.
• Carrying out tank measurement activities, including dipping and ullaging, to accurately determine product quantities and identify water content as required.
• Sampling of both vessel and shore tanks (working at height), testing of products to ensure products are within client specification and recording and communicating the results as required.
• Communicating with vessel representatives to coordinate discharge activities and support the safe and timely movement of products.
• Participating in internal and external training programmes, keeping competencies up to date and ensuring training records are maintained accurately.
• Promoting a positive safety culture by reporting hazards, near misses, incidents and safety concerns promptly.
• Travelling to a variety of locations as required to deliver terminal and marine services.

What are we looking for?

• Minimum of 2 years’ industry experience.
• Marine or terminal experience desired but not necessary as full training will be provided.
• Good understanding and appreciation of a proactive safety culture.
• Full, clean driving license with access to your own transport.
• Comfortable working outdoors in a marine environment and undertaking practical operational duties.
• Willingness to travel between sites (travel costs are covered).
• The position requires flexibility to work days, nights and weekends.
• Full-time hours are 156 hours per month, over 7 days with a competitive salary plus potential bonus and overtime.

This is your chance to become part of the global GAC team which has been providing professional shipping, logistics and marine services since 1956. Everything we do is guided by the GAC Spirit, built on mutual loyalty between management and staff, and a belief in the value of our people as individuals - not just for the jobs they do.

With more than 7,500 colleagues in 300 strategically located offices in more than 50 countries around the world, we focus on quality, safety and sustainability with a human touch. Emphasising a long‑term approach, innovation and ethics, our flexible and integrated portfolios are designed to work within and support our customers’ operations.

As our MATS Operator in Bristol, you will have the opportunity to work as part of a team who apply the highest standard of customer services to everything we do and aim to be industry leaders within all the sectors we serve.

GAC UK gives you the opportunity to work for an employer who is committed to offering all our staff an enjoyable and rewarding career, with significant training and development prospects.

You will also enjoy:

• 38 days’ annual leave per year (inclusive of bank holidays) plus a day off on your birthday.
• Access to Vitality at Work Scheme.
• Company pension.
• Life assurance.
• Employee assistance programme.
• Enhanced maternity and paternity benefits.

In 2021, we launched our ten‑year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well‑being of our people, and influencing our stakeholders to do the same.” We will accomplish our mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence.

We have a team of Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives. We’re passionate about diversity and inclusion, and we received Maritime UK Diversity in Maritime Charter Status in 2021, reflecting our commitment to taking real steps to improve diversity in our organisation.

In January 2026, Campaign Against Living Miserably (CALM) became our official Charity of the Year. Throughout the year, we will be raising funds to support CALM’s life‑saving suicide prevention helpline.

We’re looking forward to hearing from you.