At a Glance
- Tasks: Manage properties and build strong community relationships to enhance local living.
- Company: Join Guildford Borough Council, dedicated to vibrant neighbourhoods.
- Benefits: Competitive salary, flexible working, generous leave, and pension scheme.
- Other info: Supportive team environment with opportunities for personal growth.
- Why this job: Make a real difference in communities and improve local environments.
- Qualifications: Experience in social housing and excellent customer service skills.
The predicted salary is between 37983 - 43752 £ per year.
We’re Recruiting! Neighbourhood Housing Officer – Guildford
Salary: £37,983 – £43,752 per annum (37 hours per week) + excellent benefits
Location: Millmead House, Guildford (GU2 4BB)
About the role
Are you passionate about making a real difference in communities? Join Guildford Borough Council as a Neighbourhood Housing Officer and help shape vibrant, thriving neighbourhoods where people are proud to live. Working as part of our dedicated neighbourhood estates team, you’ll manage your own patch of around 600 properties across the borough. You’ll play a key role in delivering a high-quality, customer-focused housing service, building strong relationships with residents, and improving local environments.
Why Guildford?
Guildford is a beautiful borough in the South East, surrounded by areas of outstanding natural beauty. It offers a fantastic place to live and work, combining vibrant town life with stunning countryside.
What you’ll be doing
- Managing a portfolio of general needs properties
- Building strong relationships with residents and communities
- Working closely with Estate Inspectors and partner agencies
- Supporting neighbourhood improvements and community wellbeing
- Tackling tenancy and neighbourhood issues with a proactive approach
What we’re looking for
We’re seeking a motivated, forward-thinking individual who brings:
- Experience in social housing or working with communities
- A strong commitment to excellent customer service
- A positive, “can-do” attitude
- Excellent communication and interpersonal skills
- A sensitive, resident-focused approach
- Strong organisational skills
- Understanding of neighbourhood management and landlord responsibilities
What we offer
In return, we provide a competitive and supportive package, including:
- Incremental salary progression
- Generous annual leave allowance
- Flexible working arrangements
- Staff discount scheme
- Membership of the Local Government Pension Scheme
Apply now
If you’re ready to make a difference and be part of a supportive, forward-thinking team: Visit www.guildford.gov.uk Click “Contact Us” → “Jobs” to apply. Please make sure you meet the requirements set out in the person specification and complete each section with examples of how you meet the requirement.
Closing date: 12 June 2026
Interviews: Week commencing 22 June 2026
Make your mark in Guildford – help build communities people love to call home.
Neighbourhood Housing Officer in Margate employer: GUkraine
Guildford Borough Council is an exceptional employer, offering a supportive and dynamic work environment for Neighbourhood Housing Officers. With a strong commitment to community engagement and employee development, staff enjoy competitive salaries, generous leave, and flexible working arrangements, all set against the backdrop of the beautiful Guildford area, which combines vibrant town life with stunning natural surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Neighbourhood Housing Officer in Margate
✨Tip Number 1
Get to know the company! Research Guildford Borough Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing and community services. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for those interviews! Think about how your experience aligns with the role of Neighbourhood Housing Officer. Be ready to share specific examples of how you've tackled challenges in social housing or community work.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a positive impact in Guildford.
We think you need these skills to ace Neighbourhood Housing Officer in Margate
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for community work shine through. We want to see how much you care about making a difference in people's lives and how that aligns with the role of Neighbourhood Housing Officer.
Be Specific with Examples:Use specific examples from your past experiences to demonstrate how you meet the requirements. We love seeing real-life situations where you've tackled challenges or improved community relations – it helps us picture you in the role!
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your experience in social housing and customer service, and show us how your skills match what we're looking for. A personalised application stands out!
Check Your Details:Before hitting send, double-check your application for any typos or errors. We appreciate attention to detail, and a polished application reflects your professionalism. Remember, apply through our website for the best chance!
How to prepare for a job interview at GUkraine
✨Know Your Community
Before the interview, take some time to research Guildford and its neighbourhoods. Understand the local issues residents face and think about how you can contribute to improving their lives. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've provided excellent customer service or resolved conflicts. Highlighting your ability to build strong relationships with residents will demonstrate that you have the right mindset for this role.
✨Demonstrate Proactivity
Think of instances where you've taken initiative to tackle problems or improve situations in your previous roles. Being proactive is key in neighbourhood management, so share stories that illustrate your ability to address issues before they escalate.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or community initiatives. This not only shows your enthusiasm but also helps you gauge if the role aligns with your values and goals.
